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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#427: Creating engaged teams with Kelsey Bishop, Founder at Candor

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Marketing, Business

4.9113 Ratings

🗓️ 2 October 2023

⏱️ 22 minutes

🧾️ Download transcript

Summary

Today we’re going to talk about how to create engaged teams by creating a culture of self-awareness and continuous learning and improvement.

To help me discuss this topic, I’d like to welcome Kelsey Bishop, Founder at Candor.

RESOURCES

Candor website: https://www.joincandor.com/

The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast

Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com

Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/

For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more here: https://www.teksystems.com/versionnextnow

The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company

 

Synopsis

According to the podcast episode, self-awareness is crucial for both leaders and teams to improve and create a cohesive culture. The host and guest emphasize the importance of self-awareness in leadership and its impact on team performance. The guest shares their personal experience of seeing a coach for several years, which has greatly contributed to their leadership journey and team performance. They attribute their growth to being aware of how they show up to work every day and the unintentional culture they create. The guest also highlights the significance of recognizing one's own weaknesses and areas for improvement, and how having a supportive team can aid in this growth journey.

The episode also emphasizes the benefits of self-awareness for teams as a whole. When individuals take responsibility for their own growth and development, it reduces the burden on managers in terms of coaching and performance management. It becomes a collective effort, with everyone working together to improve. The episode also stresses the importance of fostering a feedback culture and gaining a comprehensive understanding of oneself within the team.

Overall, the episode underscores that self-awareness is key for high-performance individuals and can provide them with a competitive advantage. It helps individuals identify their weaknesses, create a growth plan, and seek support from their team. For leaders, self-awareness plays a significant role in how they influence the team and create a cohesive culture. The episode recommends engaging in coaching, 360 reviews, and utilizing tools like Candor profiles to cultivate self-awareness.


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Transcript

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0:00.0

Welcome to season 5 of the Agile Brand with Greg Kielstrom, where we talk with enterprise

0:06.7

and technology platform leaders about the people, processes, and platforms that make marketing

0:11.7

and customer experience successful, scalable, and sustainable.

0:16.0

This is what creates an Agile Brand.

0:17.8

I'm your host, Greg Kielstrom, advisor and consultant for Fortune 1000 Marketing and

0:22.5

CX leaders and teams as principal and chief strategist at GK5A, and bestselling author

0:29.2

keynote speaker, entrepreneur, and Agile certified coach.

0:33.6

The Agile Brand podcast is brought to you by TechSystems, an industry leader in full stack

0:38.0

technology services, talent services, and real world application.

0:42.8

For more information, go to tksystems.com.

0:47.4

To sign up for the Agile Brand newsletter and get the latest insights and articles on marketing

0:51.5

technology and CX, or to purchase a copy of my latest book, House of the Customer, go

0:57.1

to GregKielstrom.com.

0:59.3

You can also find all my books on Amazon and other retailers.

1:03.0

Now onto the show.

1:07.1

Today we're going to talk about how to create engaged teams by creating a culture of self-awareness

1:12.4

and continuous learning and improvement.

1:14.9

To help me discuss this topic, I'd like to welcome Kelsey Bishop, founder at Candor.

1:20.1

Kelsey, welcome to the show.

1:22.2

Thanks so much.

1:23.2

Super happy to be here.

1:24.2

Yeah, looking forward to talking about this with you.

...

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