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Think Fast Talk Smart: Communication Techniques

42. Space, Pace, and Grace: How to Handle Challenging Conversations

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7711 Ratings

🗓️ 15 October 2021

⏱️ 23 minutes

🧾️ Download transcript

Summary

The power of slowing down during difficult workplace situations.

Transcript

Click on a timestamp to play from that location

0:00.0

Hi, Matt here. You've invested in your education to grow, advance, and unlock new career opportunities.

0:07.0

But here's the challenge. How do you position yourself to stand out in a competitive job market?

0:13.0

It's not just about what you know. It's about how much you communicate your value, build strategic relationships, and take decisive action.

0:21.7

That's where today's sponsor, Strawberry.me, career coaching, comes in.

0:26.2

They match students and professionals with certified career coaches who will help you refine

0:31.1

your personal brand to confidently articulate your skills and experiences,

0:35.3

to develop a results-driven strategy and stay accountable so you

0:39.8

follow through on networking, applications, and negotiations. Because knowing what to do is one thing.

0:46.4

Having a coach to push you forward, that's how you create real momentum in progress.

0:51.9

Visit strawberry.m.m.m. TFTS and claim your $50 credit. That's strawberry.

0:59.1

dot me slash TFTS.

1:04.3

One thing all managers, parents, and romantic partners know is that things don't always go the way we want them to,

1:12.7

which means we sometimes have to have challenging conversations with our employees, our children,

1:19.0

and our partners. While never fun, these tough talks can be made easier and more effective.

1:26.5

Hello, I'm Matt Abrahams, and I teach strategic communication at

1:30.5

Stanford Graduate School of Business. Welcome to Think Fast, Talk Smart, the podcast. I am super excited

1:39.0

to chat with Collins Doves. Collins is a lecture in management and an executive coach at Stanford Graduate School of

1:46.3

Business. He teaches in several MBA courses, including interpersonal dynamics and leadership labs. Among

1:54.0

many things, Collins focuses on diverse leadership styles and cultures and how they impact

1:59.7

interpersonal relationships and management

2:01.9

effectiveness. Welcome, Collins. Thank you for being here. I am so looking forward to chatting with you.

2:07.7

Thank you, Matt. Thank you for inviting me. I look forward to our conversation.

...

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