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Coaching for Leaders

419: Performance Measurement That Gets Results, with Stacey Barr

Coaching for Leaders

Dave Stachowiak

Management, Careers, Business

4.8 • 1.6K Ratings

🗓️ 15 July 2019

⏱️ 39 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

Stacey Barr: Practical Performance Measurement

Stacey Barr is a specialist in strategic performance measurement and evidence-based leadership. She is the creator of PuMP®, a performance measurement methodology that routinely transforms measurement cynics into its greatest advocates.

Stacey is also the author of two books, Practical Performance Measurement: Using the PuMP® Blueprint for Fast, Easy, and Engaging KPIs*, and Prove It!: How to Create a High Performance Culture and Measurable Success*.

In this conversation, Stacey and I discussed some of the common mistakes that leaders and organizations make with performance measurement. We also explore what well-formulated performance measures have. Plus, Stacey has kindly made her book available for free to our listening audience.

Key Points

Common mistakes in performance measurement:

  • Initiatives are not performance measures
  • Events or milestones are not performance measures
  • Measures of activity completion are not performance measures
  • Sources of data are not performance measures
  • A few vague words don’t make a performance measure

Well-formulated performance measures have:

  • A method of comparison that we can use to tell whether performance is good or not
  • A base of objective evidence that gives a reasonably accurate and reliable picture of current performance
  • A sufficient degree of granularity to detect small but important changes in performance to which we should respond
  • Relevance to the organization’s priorities
  • The ability to show changes in performance levels over time, giving us enough context to avoid short-sightedness

Resources Mentioned

Book Notes

Download my highlights from Practical Performance Measurement in PDF format (free membership required).

Related Episodes

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Transcript

Click on a timestamp to play from that location

0:00.0

KRA's, KRI's, performance indicators.

0:04.7

I don't know about you, but it's confusing to know even where to start.

0:08.4

On this episode, regardless of how you name it,

0:11.4

the common mistakes and the key principles for getting performance

0:16.3

measurement right in your organization.

0:19.4

This is Coaching for Leaders, Episode 419.

0:28.0

Produced by Innovate Learning, Maximizing Human Potential.

0:37.6

Greetings to you from Orange County, California. This is coaching for leaders and I'm your host Dave Stahovia. Leaders aren't born, they're made, and this weekly show helps you discover leadership wisdom through insightful conversations.

0:49.0

One key aspect of leadership is of course being able to measure performance effectively and yet it is a

0:57.1

skill that most of us haven't learned and perhaps worse even if we have learned it we haven't

1:05.0

necessarily learned some of the best practices

1:08.0

or the language or even the definitions

1:11.0

of all these different terms

1:12.0

that many of us have heard like

1:13.1

KPI's and dashboard and scorecards and all the things around performance measurement.

1:18.4

Today I am really thrilled to be able to introduce a guest to you that was really going to help us to navigate making

1:26.2

performance measurement much more practical for all of us.

1:30.3

I am thrilled to welcome Stacy Barr to the show today.

1:33.5

Stacey is a specialist in strategic performance measurement

1:37.4

and evidence-based leadership.

1:39.5

She helps leaders get tangibly clear

1:42.0

about the results they intend to achieve in their

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