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The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

#4 Your Brand is Continually Evolving

The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX

The Agile Brand

Marketing, Business

4.9113 Ratings

🗓️ 5 March 2019

⏱️ 7 minutes

🧾️ Download transcript

Summary

Gone are the days of "set it and forget it" with your brand. Instead, you need to embrace a continually evolving landscape where your customers, employees and competitors are continually in motion.

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Transcript

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0:00.0

Hi, this is Greg. Look for my book The Agile Brand on Amazon or on my website at the

0:05.4

agile.world.

0:09.3

Welcome back to the Agile World Podcast. In the last few episodes I've talked about a few different aspects that make

0:15.3

up a brand. In the first episode I talked about how a brand is a vocabulary. It's a set of words

0:21.3

and meanings, phrases, ideas that go into someone's understanding of a brand that when used successfully is something that one customer may share with other customers,

0:32.6

potential customers, friends, family, coworkers,

0:35.4

so on and so forth.

0:37.6

Then I talked a little bit about how a brand's more than a logo.

0:41.5

It's not just the graphic representation. It's not just the graphic representation.

0:44.1

It's not just a set of typefaces and colors

0:46.7

and all of those things.

0:49.0

It's really a full set of meanings

0:52.4

that are attached to what a brand can really do for a consumer.

0:57.0

In the last episode I talked about how brands a relationship.

1:00.0

It's a two-way relationship between a company and a customer.

1:04.4

It's about how brands need to find ways to solve meaningful challenges, problems,

1:09.6

and other things in their customers' lives in order to be meaningful in order to get repeat customers and really in order to continue to grow in this last take on

1:21.2

What is really what makes up a brand I'm going to talk a little bit about this

1:25.0

this continually evolving idea of brands. I'll talk a little bit more about

1:29.9

the evolution of brands in a few episodes. But to close this idea of what is branding, I wanted

1:37.8

to talk a little bit about how the relationship is evolving.

1:43.0

As consumers become more sophisticated,

...

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