All right, welcome everyone back to dissecting popular IT nerds.

And today we have Justin Smucker on the show with us from AFNI.

You guys do, I mean, really really a large contact center, which excites me.

So I'm not going to try and be selfish here and talk about that all day.

We're going to steer away from that.

And what I want to do first, Justin, is A, introduce you to the show.

But you, last time when we were talking, you were talking about really a huge

disruption in the industry right now. And I'm going to let you speak to that in a moment. But first,

tell me what was your first computer and how did you get started in anything like technology?

So, well, thank you for the introduction.

Hello, everyone.

My introduction to computers probably happened a lot later than most.

It was actually when I first walked into college.

I went to a DeVry University outside the Chicago area, and I literally changed my major the day

I walked in and signed up for classes and went into

telecommunications management. That's awesome. No one does that. Everyone should do that.

Everyone should do that. But most people going to college, like you said, actually, that probably

is very, very typical. Most people going to

college because you have to go to college because that's what we're told we have to do as

society. And that's what we do. But anyways, so what made you change right away? This is a really

cool story. I really honestly, something just spoke to me, you know, waiting in line, you know, seeing all these other kids and stuff.

And, you know, I mean, it was, I was signing up for electrical engineering otherwise, which, you know, another great field.

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