Brogg Relay FM. This is Upgrade, Episode 389. Today's show is brought to you by Electric

Dordash and Memberful. My name is Mike Hurley. I'm joined by Jason Snow. Hi Jason.

Hi Mike. Well you're so energetic. It's great. Good to start the show with so much energy.

I've always got energy for this show. I've got a hashtag sent out talk question for you.

Yes. Comes from Alexander and Alexander asks, as your family gets older, how do you handle IT

questions and concerns as your family's IT administrator? Do you use things like screen sharing?

What do you do? So first off, I don't actually know whether Alexander means as my family gets

older, meaning my kids are, you know, 20 and 17 now, or whether it means like my mom and my

family in laws who are in their release. The way I read this is like, as old a family gets

even older, you know? I know. Yeah, but I had that moment of like, oh, what do they mean by this?

My answer is the same, which is, you know, I remote support is hard. I have definitely done

a screen sharing session with my daughter in college where I've had to fix something on her

computer. I have not yet done that with iOS where you can now do an iOS screen share.

But I did get my mom a new, a newer iPad that supports the current version of iOS so that I

could do that if she has a problem in the future. I just realized I have not tried that.

Is that a thing that works now with SharePlay, the screen sharing?

You can, you can share your screen to someone else. Yes. So that's a new thing.

Okay. And so like, if I wanted to see your screen, you would have to say,

show me, you would have to say, show the screen to Mike kind of thing.

Exactly. Yeah. But it's, you know, it's a better experience than what we had before.

It's, and it is view only. So you still have to talk them through it. But you can, you know,

it eliminates that whole like, what does it say in the bottom right corner? It's like,

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