#374: Customer Lifetime Value and Journey Orchestration with Matthew Egol, JourneySpark Consulting
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
4.9 • 113 Ratings
🗓️ 31 May 2023
⏱️ 24 minutes
🧾️ Download transcript
Summary
I’m excited today to be talking with someone who I’ve collaborated on a few articles with amongst other things. We’ve discussed AI, Customer Experience, and Journey Orchestration based on our experiences working with leading brands.
I’d like to welcome Matthew Egol, Founder & CEO of JourneySpark Consulting, and today we’re going to talk about true, customer-centric journey orchestration.
RESOURCES
JourneySpark Consulting: https://sites.google.com/view/journeysparkconsulting/about-us/our-partner-network
The Agile Brand podcast website: https://www.gregkihlstrom.com/theagilebrandpodcast
Sign up for The Agile Brand newsletter here: https://www.gregkihlstrom.com
Get the latest news and updates on LinkedIn here: https://www.linkedin.com/company/the-agile-brand/
For consulting on marketing technology, customer experience, and more visit GK5A: https://www.gk5a.com The Agile Brand podcast is brought to you by TEKsystems.Learn more here: https://www.teksystems.com/versionnextnow
The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Hosted on Acast. See acast.com/privacy for more information.
Transcript
Click on a timestamp to play from that location
| 0:00.0 | Spark your creativity with the Sims. |
| 0:04.0 | Sometimes you might feel like you're not creative |
| 0:07.0 | and you have to go and search of your creative spark again. |
| 0:10.0 | Maybe this is catching up with creative friends, |
| 0:13.0 | experimenting with a new look or trying out a new recipe |
| 0:16.0 | and thanks to the Sims, inspiration is just one game and one spark away. |
| 0:21.0 | Ready to spark something? Download the Sims 4 and play for free. |
| 0:30.0 | Welcome to season 5 of the Agile Brand with Greg Kielstrom, |
| 0:33.0 | where we talk with enterprise and technology platform leaders |
| 0:36.0 | about the people, processes and platforms that make marketing |
| 0:39.0 | and customer experience successful, scalable and sustainable. |
| 0:43.0 | This is what creates an Agile Brand. |
| 0:45.0 | I'm your host, Greg Kielstrom, |
| 0:47.0 | advisor and consultant for Fortune 1000 Marketing and CX leaders |
| 0:51.0 | and teams as principal and chief strategist at GK5A |
| 0:55.0 | and bestselling author, keynote speaker, entrepreneur |
| 0:59.0 | and Agile Certified Coach. |
| 1:01.0 | The Agile Brand podcast is brought to you by TechSystems, |
| 1:04.0 | an industry leader in full stack technology services, |
| 1:07.0 | talent services and real world application. |
| 1:10.0 | For more information, go to teksystems.com. |
| 1:15.0 | To sign up for the Agile Brand newsletter |
... |
Please login to see the full transcript.
Disclaimer: The podcast and artwork embedded on this page are from The Agile Brand, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of The Agile Brand and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2026.