Welcome to season five of the Agile Brand with Greg Kielstrom, where we talk with enterprise

and technology platform leaders about the people, processes, and platforms that make marketing

and customer experience successful, scalable, and sustainable.

This is what creates an Agile Brand.

I'm your host, Greg Kielstrom, advisor and consultant for Fortune 1000 Marketing and

CX leaders and teams as principal and chief strategist at GK5A and bestselling author

keynote speaker, entrepreneur, and Agile certified coach.

The Agile Brand podcast is brought to you by TechSystems, an industry leader in full stack

technology services, talent services, and real world application.

For more information, go to tksystems.com.

To sign up for the Agile Brand newsletter and get the latest insights and articles on

marketing technology and CX, or to purchase a copy of my latest book, House of the Customer,

go to GregKielstrom.com.

You can also find all my books on Amazon and other retailers, and now onto the show.

I am here in Durham, North Carolina at the 2023 CXPS that's client experience for professional

services conference.

Today we're going to talk about CX and professional services and some of the unique challenges

and opportunities.

To help me discuss this topic, I'd like to welcome Ryan Saddam, chief experience officer

at ClientSavvy.

Ryan, welcome to the show.

Hey Greg, thanks so much for having me and thanks for being here at CXPS.

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