#364 – Chris Voss: FBI Hostage Negotiator
Lex Fridman Podcast
Lex Fridman
4.7 • 13K Ratings
🗓️ 10 March 2023
⏱️ 136 minutes
🧾️ Download transcript
Summary
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EPISODE LINKS:
Chris's Instagram: https://instagram.com/thefbinegotiator
Chris's Twitter: https://twitter.com/fbinegotiator
Chris's Website: https://blackswanltd.com
Chris's Masterclass: https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation
Never Split the Difference (book): https://amzn.to/3J5scNC
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OUTLINE:
Here's the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time.
(00:00) - Introduction
(06:31) - Negotiation
(12:21) - Reason vs Emotion
(27:17) - How to listen
(36:06) - Negotiation with terrorists
(38:14) - Brittney Griner
(39:53) - Putin and Zelenskyy
(47:13) - Donald Trump
(54:23) - When to walk away
(58:37) - Israel and Palestine
(1:06:16) - Al-Qaeda
(1:11:46) - Three voices of negotiation
(1:20:11) - Strategic umbrage
(1:23:18) - Mirroring
(1:26:29) - Labeling
(1:33:55) - Exhaustion
(1:36:09) - The word "fair"
(1:39:06) - Closing the deal
(1:41:03) - Manipulation and lying
(1:42:58) - Conversation vs Negotiation
(1:54:17) - The 7-38-55 Rule
(1:58:16) - Chatbots
(2:07:39) - War
(2:09:10) - Advice for young people
Transcript
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| 0:00.0 | The following is a conversation with Chris Voss, former FBI hostage and crisis negotiator, |
| 0:06.2 | and author of Never Split the Difference, negotiating as if your life depended on it. |
| 0:13.5 | And now a quick two second mention of the sponsor. |
| 0:16.2 | Check them out in the description. |
| 0:17.8 | It's the best way to support this podcast. |
| 0:19.8 | We got Shopify for e-commerce, indeed for hiring great teams, and in set tracker for |
| 0:26.4 | biological data. |
| 0:28.1 | She's wise in my friends. |
| 0:29.9 | So if you want to work with our team, or always hiring, could alexfreedman.com slash |
| 0:35.4 | hiring. |
| 0:36.4 | And now onto the fall ad reads, as always, no ads in the middle. |
| 0:40.4 | I try to make this interesting, but if you must skip them, please still check out our sponsors. |
| 0:45.4 | I enjoy their stuff. |
| 0:46.8 | Maybe you will too. |
| 0:49.5 | This show is brought to you by Shopify. |
| 0:51.9 | A platform designed for anyone to sell anywhere with a great looking online store that |
| 0:56.5 | brings your ideas to life and tools to manage day to day operations. |
| 1:01.2 | And it also taunts me, Lex, for being a lazy person, because I should have already set |
| 1:07.8 | up a little shop for selling merch, which people have been asking me for. |
| 1:13.5 | Just a couple of t-shirts that allow you to celebrate a thing you're into, which I love |
| 1:18.9 | doing. |
| 1:19.9 | I'm into a lot of stuff. |
... |
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