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the bossbabe podcast

358. You’re NOT Above Service + Sales – Selling In The DMs, LTV + Building a Sustainable Company

the bossbabe podcast

Natalie Ellis

Entrepreneurship, Education, Marketing, Self-improvement, Business

4.92.6K Ratings

🗓️ 7 March 2024

⏱️ 13 minutes

🧾️ Download transcript

Summary

In today’s mini-episode, I dive into something NO ONE (no, not even multi 7-fig business owners!) is above – service + sales. I share my approach to service and sales at Bossbabe, why it’s an important piece for all entrepreneurs to master + how it can help you feel more fulfilled while making more money. These tangible tools are a MUST for building successful, sustainable companies while also increasing lifetime value for your customers. Discover how service and sales are key to unlocking major abundance in your business. HIGHLIGHTS Why we are NOT above service + sales as entrepreneurs. How to feel at ease while making even more money. Building long term, sustainable companies + increasing lifetime value for your customers. RESOURCES + LINKS Join The Société: The Place to Build A Freedom-Based Business FOLLOW bossbabe: @bossbabe.inc Natalie Ellis: @iamnatalie

Transcript

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0:00.0

I think it's great when people are sharing I had a 200k month and I didn't do a single sales call

0:05.8

Okay, great. Well, let's talk about realistically the next month you refunding a shit some of

0:10.4

customers because they came in and they were totally not the right fit.

0:14.0

There was always another side of the coin and I like to talk about that other side of the coin

0:18.3

so I feel like not everyone is willing to.

0:30.0

Welcome back to the Boss Bay Podcast, I'm Natalie Ellis and I am dropping in again with you to do a little mini

0:35.7

episode. There was something on my heart that I felt like I really want to share with you so let's just do a

0:41.1

little mini together whether you're in the car, walking, having your coffee right now.

0:45.6

Let's just have a little catch up.

0:47.0

And I want to share something that will hopefully make you more money in your business and help you feel more at ease while making that money.

0:54.4

Because listen, we like the feeling of calm,

0:58.0

easeful money.

1:00.0

It's a nice feeling.

1:01.0

Okay, so the thing that I want to share, and this has come from a conversation that I've had

1:05.1

with quite a few entrepreneurs, is we as entrepreneurs as founders as CEOs are not above service and sales. We are not above

1:16.8

service and sales and when we think we are we make some pretty big mistakes in

1:21.7

our business. Now I don't know about you but I have heard so much in the

1:26.8

industry online on social media of this kind of chit chat. I don't do sales calls. I don't do lengthy sales pages. People get to know if they're a fit when they come to my programs

1:39.6

they're either a fit or they're not and they get to make that call themselves, you know, all of that kind of stuff of not wanting to get in deep with clients, not wanting to get on sales calls, not wanting to have to work for the sale, feeling like if they're doing the right things their clients will just be easily

1:54.6

attracted to them, the right people will be attracted to them and if people have

1:58.7

questions or ensure they're not the right fit right we've heard that narrative online. I am very sure of it, because there's a lot of it. And I want to share that I don't buy in to any of it. Okay? I really don't and I am certainly not above doing sales calls and I am not above being of the highest service to my customers in my business and as entrepreneurs as CEOs as founders we have a duty to be

2:27.6

of service to our customers and so I want to get into detail about what that means

...

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