4.9 • 672 Ratings
🗓️ 7 August 2025
⏱️ 28 minutes
🧾️ Download transcript
Lee Cockerell was Disney World's Executive Vice President of Operations for over a decade There he oversaw the daily operations and guest experience for all of its theme parks, hotels, and properties.
He is often brought in to an organization looking to improve its customer service. He famously once told a potential client, "If you think of this as an expense and not an investment, don't use me."
In the episode, we reframe the process of recovery as an investment, not an expense.
Get the full show notes here:
https://recoveredman.com/356
PLUS: Whenever you're ready... here are 4 ways I can help you in your recovery:
Porn Free This Year (Free video course)
http://recoveredman.com/thisyear
Buy the book, Porn Free by Matt Dobschuetz
http://pornfreebook.com
Join a REV Group
http://recoveredman.com/rev
1-on-1 Coaching with Matt Dobschuetz
https://recoveredman.com/coaching
Click on a timestamp to play from that location
0:00.0 | Porn Free Radio episode 356. |
0:09.7 | Hey, welcome back to Porn Free Radio. |
0:12.7 | This is the podcast for motivated guys who want to quit looking at porn. |
0:16.3 | This is where you come to get hope and take action. |
0:19.0 | I'm your host. |
0:19.8 | As always, Matt Dobshootschutes. |
0:21.4 | Once again, back is the incredible. |
0:24.2 | And I want to set up today's podcast by talking about an idea that comes from the business |
0:31.0 | world. |
0:33.4 | And I have a friend who has worked for Lee Cockrell for many years or worked with them. |
0:40.8 | They've partnered together to do a podcast and some other things. |
0:45.3 | And Lee Cockrell, if you've never heard that name, was in charge of the customer experience at Disney World or at Disney for years, the theme parks, the hotels, |
0:58.1 | the cruise ships, the whole deal. |
1:00.0 | He was in charge of all the cast members who take care of the customer experience |
1:04.0 | and created all the leadership things that they do and how they treat customers. |
1:15.0 | Now, as you can imagine, Disney is known for like being the best of this, you know, the Disney magic. And Lee had a big part of this |
1:25.2 | legacy. |
1:37.2 | And he retired from Disney and in his role in retirement, sometimes he would do some consulting. |
1:45.8 | You know, executives and leaders would want him to come into their organization and bring a little of that Disney magic. |
1:52.4 | And as you might guess, for someone who's so accomplished and worked for one of the premier organizations in the world at delivering customer service, Lee was not cheap. |
1:59.5 | And I mean, you know, and so his fee would be pretty high. |
2:05.9 | And typically executives and leaders would, you know, kind of think, well, what am I getting for this, right? |
... |
Transcript will be available on the free plan in 11 days. Upgrade to see the full transcript now.
Disclaimer: The podcast and artwork embedded on this page are from Matt Dobschuetz, and are the property of its owner and not affiliated with or endorsed by Tapesearch.
Generated transcripts are the property of Matt Dobschuetz and are distributed freely under the Fair Use doctrine. Transcripts generated by Tapesearch are not guaranteed to be accurate.
Copyright © Tapesearch 2025.