35. Leading From The Hot Seat: How To Communicate Under Pressure

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7 • 711 Ratings

🗓️ 25 June 2021

⏱️ 22 minutes

🔗️ Recording | iTunes | RSS

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Summary

How to communicate during a crisis.

Transcript

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0:00.0	We know from research that success isn't just about effort. It's about strategy, accountability, and of course, communication. And yet, when it comes to job transitions, promotions and salary negotiations, most people go it alone. That's where today's sponsor, Strawberry.combeer career coaching, comes in. Kylie, on the Think Fast Talk Smart team met with a strawberry.
0:21.0	dot me coach and found it really helpful. Kylie, how is your coach helping you in terms of
0:26.1	your career growth and personal development? From the very beginning, the whole process has helped
0:30.7	me to really reflect on how I want to move forward and define my goals. And then my coach Rashmi
0:35.8	took my ideas, helped make them tangible,
0:38.8	and suddenly I'm moving forward with actionable steps that I can manage in my life.
0:43.7	Wow. Sounds like your coach was super helpful. Absolutely.
0:47.4	Everyone can take advantage of a career coach. I certainly have throughout my life.
0:51.9	Coaching has been really helpful. Go to strawberry.m.m.
0:55.4	slash smart and claim your $50 credit. That's strawberry.m.m. slash smart.
1:04.6	Innovation serves as a driving force for many individuals and companies. Buying into this approach is one thing, but actually implementing
1:13.5	it is quite another. Hello, I'm Matt Abrahams, and I teach strategic communication at
1:20.0	Stanford Graduate School of Business. Welcome to Think Fast, Talk Smart, the podcast. Today I'm really excited to chat with GSP Lecturer and former CEO of General Electric, Jeff
1:32.6	Emelt.
1:33.9	Jeff teaches the popular systems leadership for the digital industrial transformation course,
1:39.5	and he recently wrote the book, Hot Seat, What I Learned, Leading a Great American Company.
1:45.8	Welcome, Jeff. Thanks for being here.
1:48.1	Hey, Matt, it's great to be with you, and I'm really looking forward to this.
1:51.9	Excellent. So am I. So let's get started. You were the CEO of GE for 16 years, 16 very challenging
2:00.0	years. You managed GE through 9-11, the Enron scandal,
2:04.6	the financial crisis of 2008 and 9, as well as the Fukushima nuclear disaster. What lessons
2:11.0	did you learn about how to handle crises, and what advice do you have about communicating
	...

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