348: How to Create an Accountability Action Plan for Your Team
The BizChix Podcast: Female Entrepreneurs | Women Small Business | Biz Chix
Natalie Eckdahl
4.8 • 630 Ratings
🗓️ 13 December 2018
⏱️ 32 minutes
🧾️ Download transcript
Summary
What can you do to improve and grow as a leader? You've hired your team, and trained them, now what? Shelli Warren joins Natalie to share an incredible tool that will help you, the CEO, lead your team better, and provide clarity to you and your team members.
Role. Responsibilities. Results. Requirements. Renewal date. These are the 5 Rs that make up this document. Together, they will help you set your expectations out clearly, and walk people through feedback.
Shelli and Natalie discuss the 5 Rs, including why communicating results to the team member is important, the role of metrics in assessing results, and the idea that this is a living document that should be revisited regularly. Remember: Grey areas are frustrating for team members - the more you can convey your expectations in black and white, the easier it is for people to be able to deliver.
How can you integrate this tool into a formal performance review? How can you use this document if the team member’s performance is high / low? Shelli shares how this document can become a part of your team member’s journey, and help guide them and provide clarity in their duties.
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This episode was first published at BizChix.com/348. Subscribe to our sister podcast, Stacking Your Team, on your podcast app or listen at http://bizchix.com/category/team/.
Transcript
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| 0:00.0 | This is data, right? |
| 0:02.0 | So this is evidence that clearly shows you whether the person on your team is performing or underperforming. |
| 0:09.5 | And because you're using it as your talk sheet and you're color coding and you're writing notes on it |
| 0:15.7 | and you're revising it as you're hosting these one-to-ones with people, it's a living document. |
| 0:22.1 | It's part of their journey. It's their go-to set point. So whenever there is a point in their workday where |
| 0:29.9 | they're feeling unsure of what to do next or they're feeling, hey, is this really my responsibility |
| 0:35.3 | area or not? They can always come back to center. |
| 0:39.1 | And coming back to center is revisiting this world description. |
| 0:44.2 | She's busy juggling her own internet business. |
| 0:47.4 | A tween. |
| 0:48.7 | Whatever. |
| 0:49.5 | A toddler. |
| 0:50.6 | An infant. |
| 0:52.1 | A labradoodle. |
| 0:53.9 | And her husband. |
| 0:55.0 | What's for dinner, sweetie? |
| 0:56.3 | In her spare time, she talks to successful female entrepreneurs. |
| 1:00.0 | And a few cool dudes about their journey and how they make it all work. |
| 1:04.7 | Welcome to the Biz Chicks podcast with your host, entrepreneur, MBA, and mom. |
| 1:15.4 | Natalie Eckdahl. Hey, Biz biz chicks. Welcome to this dual broadcast on bizchicks podcast and stacking your team. I'm joined with stacking your team host |
| 1:22.6 | Shelley Warren. Hey, Shelley. How are you? I am great. And I'm so excited to create an episode for both of our |
| 1:30.0 | podcasts. We want to make sure that no one misses this content. And so we're going to air it on the same |
... |
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