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Real Crime Profile

#340: Real 911 Dispatchers React to the film “The Guilty”

Real Crime Profile

Real Crime Profile / Wondery

True Crime, Society & Culture, Exhibit C, Documentary

4.210.5K Ratings

🗓️ 10 November 2021

⏱️ 70 minutes

🧾️ Download transcript

Summary

We interview real 911 Dispatchers Katie Gregory-Tims from Texas and Susan Nofplotes from Florida about and get their take on the hit Netflix thriller “The Guilty” starring Jake Gyllenhaal who plays a tightly wound cop doing 911 desk duty until he can be reinstated as a detective.

We go in depth to see just how accurate the portrayal of 911 calls and emergency situations are depicted. (You may be surprised!) Lisa talks about the spectacular voice casting in the film (Ethan Hawke, Riley Keough, Peter Sarsgaard), as Gyllenhaal’s character gets call after call and is drawn into a particularly desperate situation. Jim gets the chance to ask Katie and Susan, as seasoned professionals, what they thought of the 911 calls relevant in the tragic death of Gabby Petito.

TRIGGER WARNING: In today’s episode Katie and Susan share their real experiences on calls with people who are suicidal. This conversation may be upsetting to some, so please be aware.

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Transcript

Click on a timestamp to play from that location

0:00.0

Hey, Prime Members, you can listen to Real Crime Profile ad-free on Amazon Music. Download the app today.

0:07.0

Hey, everyone, a word of caution. In today's episode, we'll be speaking with two real 911 emergency dispatchers who will share their on-the-job experience

0:16.0

and some of these situations include descriptions of suicidal calls that they have received so it may be upsetting or triggering for some of our listeners.

0:24.0

Please take care.

0:26.0

911, this is emergency operator 625.

0:29.0

I'm just a rock.

0:31.0

Okay, sir. I didn't know where you are last name.

0:33.0

This is the fire department.

0:34.0

No, ma'am, you've reached 911, but I can connect you to fire. Just hold it like what does she look like?

0:38.0

She was tall, pink hair, in heels.

0:41.0

Hey, man, can you tell me how long it's going to take?

0:47.0

911, what is the address of your emergency?

0:52.0

I just want to talk to you.

0:54.0

Okay, I'm hanging up.

0:55.0

Doctor's down for a drive, sweetie, okay?

0:57.0

Do you have someone with you?

0:59.0

Uh-huh.

1:01.0

Is the person with no you called us?

1:02.0

No.

1:03.0

What do they think you called?

1:04.0

Your child?

1:05.0

Yes, sweetie.

...

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