#34: Super Utilizers, hot spotting, and difficult patients

The Curbsiders Internal Medicine Podcast

Health & Fitness, Medicine, Science, Higher Education, Education

4.8 • 3.1K Ratings

🗓️ 10 April 2017

⏱️ 38 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

An approach to super utilizers, and difficult patients with Dr. Alex Lane, Assistant Professor of Medicine at Cooper University Hospital. In this wide ranging discussion we cover books, learning, super utilizers, hot spotting, and how to approach difficult patients.

For full show notes visit http://thecurbsiders.com/podcast

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Time Stamps

00:00 Intro

02:04 Getting to know you

06:12 Best advice

07:13 Alex’s tips on keep up with EBM

11:22 Something about Alex we won’t forget

13:06 Listener Mail

15:00 Super Utilizers defined

17:00 Hot spotting defined

24:55 ACE score discussed

30:15 Team based approach to care

33:16 Getting involved in your community

36:18 Outro

Tags: assistant, care, difficult, doctor, education family, foam, foamed, health, hot, hospitalist, hospital, internal, internist, nurse, medicine, medical, patient, physician, practitioner, primary, resident, spotting, student, super, utilizer

Transcript

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0:00.0	Fuse.
0:01.0	Are the headphones turned up really loud?
0:03.5	No, but I can turn them down where?
0:06.3	You revealed that you were a little bit older than me, so I don't know what you're hearing
0:09.3	just like.
0:10.3	I think I shouldn't say any more ideology.
0:14.8	Welcome back to The Curbsciders, the Internal Medicine Podcast that uses expert interviews
0:29.1	to bring you clinical pearls and practice changing knowledge.
0:32.4	I'm Dr. Matthew Wato, here with my co-host, Dr. Stuart Brigham.
0:36.7	Hello.
0:37.7	Stuart, where's Paul tonight?
0:40.9	I would say something about his clatter of cats, but that's kind of old now.
0:44.7	Yeah, I think he's actually at a fancy conference in San Diego, which we were too poor to go to.
0:51.1	That's right.
0:52.6	I'm sad.
0:53.7	That's okay.
0:54.7	I know.
0:55.7	Next year, if I'm able to go to the conference, it's going to be in like, I don't know if I
0:59.8	want to alienate an area of the country.
1:01.9	It's going to be in like North Dakota or something.
1:03.7	We could always hold a garage sale with all of our old textbooks.
1:06.5	I actually want to visit North Dakota, so I don't mean to hate on North Dakota.
	...

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