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People I (Mostly) Admire

34. Maya Shankar Is Changing People’s Behavior — and Her Own

People I (Mostly) Admire

Freakonomics Radio + Stitcher

Society & Culture

4.62K Ratings

🗓️ 3 July 2021

⏱️ 45 minutes

🧾️ Download transcript

Summary

She used to run a behavioral unit in the Obama administration, and now has a similar role at Google. Maya and Steve talk about the power (and limits) of behavioral economics and also how people respond to change — the topic of her new podcast A Slight Change of Plans.

Transcript

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0:00.0

My guest today, Maya Shankar, is a great example of how with the right mix of talent,

0:09.6

confidence, and doggedness, anything is possible.

0:14.3

Welcome to People I Mostly Admire with Steve Levitt.

0:20.4

The only inner 20 is Michael from scratch, the Obama administration's social and behavioral

0:25.2

sciences team.

0:26.3

That's the US government's first systematic attempt to integrate behavioral economics into

0:30.7

its policies. It's a US version of the highly successful British Nudge Unit, which was launched

0:35.9

by Prime Minister David Cameron in 2010, and named after Richard Thaler and Cass Sunstein's

0:41.2

hugely impactful book Nudge. She also served as the first behavioral science advisor to the

0:46.5

United Nations, and more recently as a global director of behavioral sciences at Google.

0:51.7

Still only in the early 30s, Maya might be the youngest guest I've had so far on this podcast,

0:56.5

and I'm guessing she will bring a big dose of youthful enthusiasm.

1:05.5

I first became aware of you when you were put in charge of the social and behavioral

1:10.9

sciences team and the Obama administration. How old were you when that team was created with

1:16.0

you as the leader? I think I was either 26 or 27. I had no public policy experience at all.

1:23.2

I was an academic. I was doing a postdoc in cognitive neuroscience at Stanford at the time.

1:28.6

Had you ever had a real job? Never had a real job. Okay, your first job was running an agency in

1:33.3

Washington? Yes, it was. What happened is I pitched the White House on creating a new position

1:39.7

for a behavioral scientist, and then I just made it my mission to create a team because I don't

1:44.6

think I was totally qualified for the game. So you just wrote an email to Whitehouse.gov and said,

1:50.9

my name is Maya, and I would like to be your advisor. And they said, it sounds great, or how did

1:54.7

that work? I still remember this one moment where I was in the basement of an FMRI laboratory.

...

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