333: Coffee Shop Talk with Chris Deferio
The How of Business - How to start, run, grow and exit a small business.
Henry Lopez, Levante Business Group
4.7 • 522 Ratings
🗓️ 5 October 2020
⏱️ 52 minutes
🧾️ Download transcript
Summary
Coffee Shops – how to start and grow and coffee shop or café small business. Chris shares his tips, advice and experience from his years in the coffee shop business. What should you consider before starting a coffee shop, and what should you be focused on to grow your existing shop? He is the founder of Keys to the Shop – a podcast and training company dedicated to advancing coffee service professionals in their careers and helping shops realize their potential.
Henry Lopez is a serial entrepreneur, small business coach, and the host of this episode of The How of Business show – dedicated to helping you start, run and grow your small business. (TheHowOfBusiness.com)
Transcript
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| 0:00.0 | Welcome to the how of business with your host, Henry Lopez, the podcast that helps you start, |
| 0:11.3 | run, and grow your small business. And now, here is your host. Welcome to this episode of the |
| 0:17.5 | how of business. This is Henry Lopez. My guest today is Chris Deferio. |
| 0:22.3 | Chris, welcome to the show. Thank you so much for having me. Looking forward to it. I got a chance to be |
| 0:27.3 | on Chris's podcast and I'll tell you all about that in a moment. But on this episode, Chris has done me |
| 0:33.0 | the favor of coming and chatting with us and sharing his knowledge. He's going to share his tips, |
| 0:37.3 | advice, and experience from his years in the coffee shop business. What should you consider |
| 0:43.4 | before you think about starting a coffee shop? And if you already are in one, what should you be |
| 0:47.9 | focused on to grow your existing shop? And we'll even touch a little bit about what he's seeing |
| 0:53.5 | people and how they're |
| 0:55.0 | adjusting and pivoting during the COVID crisis. To receive more information about the Hawa |
| 1:00.3 | business, including links to the show notes page and to schedule a free coaching consultation |
| 1:05.2 | with me, just text the word biz, B-I-Z to 31996. |
| 1:11.5 | Let me tell you a little bit more about Chris. |
| 1:13.1 | Chris DeFereo is a speaker, a coffee consultant, a podcast host, and a cafe quality specialist |
| 1:19.6 | who has dedicated over 20 years to working in and studying specialty coffee retail. |
| 1:25.5 | He is the founder of Keys to the Shop, which is a podcast and a training |
| 1:30.0 | company and consulting as well, dedicated to advancing coffee service professionals in their |
| 1:35.7 | careers and helping shops realize their full potential. His experience in the industry includes |
| 1:41.5 | a variety of roles from barista, competitor, trainer, |
| 1:45.7 | industry consultant, conference speaker on barista culture, cafe leadership, and shop systems |
| 1:51.6 | to competition judge, cafe manager, and multi-unit cafe operations manager. |
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