#325: Employee Experience in Tough Economic Times with Anne Jacoby, Spring Street Solutions
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
4.9 • 113 Ratings
🗓️ 6 February 2023
⏱️ 20 minutes
🧾️ Download transcript
Summary
Today we’re going to talk about maintaining a great employee experience during tough economic times, and maintaining morale when teams are stretched thin, and often with higher expectations.
To help me discuss this topic, I’d like to welcome Anne Jacoby, Founder + CEO at The Spring Street Solutions Company.
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Transcript
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| 0:00.0 | Welcome to season 5 of the Agile Brand with Greg Kielstrom, where we talk with enterprise |
| 0:06.7 | and technology platform leaders about the people, processes, and platforms that make marketing |
| 0:11.7 | and customer experience successful, scalable, and sustainable. |
| 0:16.0 | This is what creates an Agile Brand. |
| 0:17.8 | I'm your host, Greg Kielstrom, advisor and consultant for Fortune 1000 Marketing and |
| 0:22.5 | CX leaders and teams as principal and chief strategist at GK5A and bestselling author |
| 0:29.2 | keynote speaker, entrepreneur, and Agile certified coach. |
| 0:33.6 | The Agile Brand podcast is brought to you by TechSystems, an industry leader in full stack |
| 0:38.0 | technology services, talent services, and real world application. |
| 0:42.8 | For more information, go to tksystems.com. |
| 0:47.4 | To sign up for the Agile Brand newsletter and get the latest insights and articles on |
| 0:51.1 | marketing technology and CX, or to purchase a copy of my latest book, House of the Customer, |
| 0:57.1 | go to GregKielstrom.com. |
| 0:59.2 | You can also find all my books on Amazon and other retailers, and now on to the show. |
| 1:07.0 | Today we're going to talk about maintaining a great employee experience during tough economic |
| 1:11.1 | times and maintaining morale when teams are stretched then and often with higher expectations. |
| 1:17.2 | To help me discuss this topic, I'd like to welcome Anne Jacobi, founder and CEO at the |
| 1:22.0 | Spring Street Solutions Company, and welcome to the show. |
| 1:25.1 | It's great to be here, Greg. |
| 1:26.8 | Thank you. |
| 1:27.8 | Yeah, looking forward to talking about this topic with you. |
| 1:30.2 | I know we've had several chats about similar topics, and glad the audience is going to |
... |
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