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The EntreLeadership Podcast

#324: How Growing Cultural Cultivators Leads to Scale with Travis Boersma

The EntreLeadership Podcast

Lampo Licensing, LLC.

Entrepreneurship, Business, Management

4.7 • 4.1K Ratings

🗓️ 27 May 2019

⏱️ 32 minutes

🧾️ Download transcript

Summary

Dutch Bros Coffee CEO and Founder Travis Boersma has big expansion plans—like opening 800 new stores in the next five years—but he wouldn’t even dream of scaling at that rate without one thing: a passionate team. In fact, he credits his almost 10,000 employees, who he likes to call cultural cultivators, for the coffee chain’s continued success. Tune in to hear Travis explain why culture is king at Dutch Bros and how he pours into his team every day. Also joining us is Ramsey Solutions Executive Vice President of Business and Leadership Daniel Tardy with a game-changing lesson on getting your team members to act like owners. entreleadership.com/podcast Listen to episode #102: Travis Boersma—How to Avoid the Hiring Grind Dutch Bros website Upcoming EntreLeadership conferences Register for the 5 Fixes to Get Your Employees to Act Like Owners webinar Want expert help with your business question? Call 844-944-1070 and leave a message or send an email to [email protected]. You could be featured on a future podcast episode!

Transcript

Click on a timestamp to play from that location

0:00.0

It's constant never ending improvement man, that's what we're here.

0:05.0

I mean we're all growing. Success is known, it's running, the rents do every day.

0:09.0

So what are you gonna do about that?

0:11.0

Helping business leaders grow themselves, their team, and their profits.

0:17.0

This is on trade leadership.

0:19.0

Now here's your host, Ken Coleman.

0:23.0

Coming to you from the Music City, this is the broadcast of leaders by leaders,

0:28.0

thank you so much for joining the conversation.

0:30.0

Here's what's coming up for you today.

0:32.0

CEO and co-founder of Dutch Bros Coffee and Good Friend Travis Boersma joins us.

0:38.0

And then Daniel Tarty, our Executive Vice President of Business and Leadership.

0:42.0

We're gonna bring you some teaching from Daniel on how to get your team members to act like owners.

0:48.0

Well I have enjoyed getting to know Travis Boersma.

0:52.0

The man, the leader, and I gotta tell you, I've enjoyed just as much watching the culture that he created and has continued to foster.

1:01.0

When we're around the team members of Dutch Bros, it's just like being around a warm light.

1:08.0

Everything about them really permeates the culture that Travis and his leadership team have sought to create

1:15.0

and they've done an incredible job doing it.

1:17.0

Dutch Bros Coffee is the largest privately held drive-through coffee company in the US.

1:23.0

He started the company in 1992 and since then the company has grown to more than 325 locations with 10,000 team members in seven states.

1:32.0

And he also has brought about 400 team members to our Entry Leadership Summit.

1:37.0

This year they've been at multiple summits and it was at the summit that I got to spend a little time with Travis.

1:43.0

Here is our conversation.

...

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