3.7 • 928 Ratings
🗓️ 15 January 2025
⏱️ 23 minutes
🧾️ Download transcript
A stalking scandal rocks the Silicon Valley in 2019.
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0:00.0 | A Silicon Valley scandal. I'm Jason Horton. |
0:03.2 | I'm Rebecca Leeb. |
0:04.2 | And this is Ghost Town. |
0:20.0 | If hundreds of dollars of pizza, threatening messages, packages of cockroaches, spiders, |
0:26.1 | strippers, and swingers, arrived at your doorstep, you might think these things are all part of |
0:31.9 | a aggressive, yet traumatizing high school prank, not the machinations of a Fortune 500 company. |
0:40.0 | And yet, in 2019, these actions were sanctioned by high-ranking CEO and executives, |
0:45.9 | a cadre of blonde 20-somethings, and a dumpy, power-hungry middle manager, hell-bent on harassing |
0:52.4 | a small mom-and-pop New England e-commerce site. |
0:56.2 | I'm not kidding. Today on Ghost Town, eBay's bizarre, violent and chaotic cockroach cult. |
1:04.0 | It all started with Ina and David Steiner, a somewhat nerdy couple passionate about collectibles. |
1:12.7 | Ina worked at a publishing company and collected books, and David was a video producer who loved perusing yard sales looking for deals. |
1:18.4 | Four years after eBay was founded, keep in mind this was 1999, and e-commerce or at the time, |
1:24.0 | quote, buying things off of the internet was still not the norm, the two created |
1:28.6 | a website offering down-to-earth advice to online buyers and sellers. They called it auction bites |
1:34.3 | and later e-commerce bytes, which still exists today and whose reporting contributed greatly |
1:39.1 | to the research of this episode. Ina was the writer and David the publisher. And as the 2000s rolled around, they got |
1:47.0 | into a flow, with e-commerce bites becoming a resource for those active on Etsy, Amazon, and more, |
1:52.6 | specifically on sites where you are, you know, auctioning items off via the internet. They shared, |
1:58.1 | they shared trends, news, and insights into this world, and important people took notice. |
2:03.8 | Now, while e-commerce bytes was still a pretty niche publication, by the mid-2010s, it was read by |
2:09.5 | anyone who was anyone in e-commerce, including the executives at eBay. In early 2019, the site broke |
... |
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