This is Stevea Robbins. Welcome to the Get It Done Guys quick and dirty tips to work less and do more.

What does a manager do? So many of them don't know their own job. But that's because one of the

hardest professional transitions to make is becoming a manager. Yet in any growing organization,

you may be forced into that transition

ready or not. It was a tense day at green growing things. The Audrey twos were agitated because

Melvin and Europa were fighting. Europa, with her experience secretly running the economies of the

entire Eastern Bloc, has naturally been the overall manager of the

new store. Melvin has been in charge of the inventory department. Europa ordered 16 bags of

potting soil for the Audrey Toos without telling Melvin. He's livid. She says, I saw that the plant's

roots were showing poor things. Someone needed to order soil, so of course I did it.

I pride myself on being a team player and doing what needs to be done.

Melvin thinks differently.

Europa has no respect for me.

She just tramples all over my projects willy-nilly.

We don't have anyone scheduled to receive orders that day,

and there's no

room in the warehouse to store the extra soil. Neither is wrong. The problem is that their roles

have changed, and they've never gotten clear about what the new ones are. Growth drives changes.

In a small business, everyone does everything. Europa handles billing, customer service, and inventory.

And when a customer complains that their Audrey twos ate their cat,

she knows off the top of her head that that customer was behind in their payments,

so they don't qualify for a free pet replacement team.

...