306: The Tools We Actually Pay For: Q&A Part 2

Hustle Humbly Podcast

Alissa Jenkins & Katy Caldwell

Entrepreneurship, Realestatepodcast, Realestate, Realtoreducation, Realtor, Business

4.9 • 809 Ratings

🗓️ 16 June 2025

⏱️ 63 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

It’s time for more honest answers to your real estate questions—because you asked, and we had A LOT to say.

We’re back for Part 2 of our listener Q&A series, and we’re tackling everything from handwritten note verbiage to how to fire a client, and yes—even our thoughts on the revenue share brokerage model (spoiler: we’re not fans).

This is the episode you need if you’ve ever felt unsure about what to say, how to say it, or whether you should say it at all.

We’re digging into the real situations real agents are dealing with every day, and giving you the words, confidence, and strategies to handle them like the pro you are (or want to be!).

We cover:

Reconnecting with past clients after a long silence
What to write in handwritten notes that don’t sound salesy
Scripts for hard conversations with buyers and sellers
What to do when someone is rude or flat-out wrong
Pricing conversations that don’t get you fired (or make you cry)
What we actually spend money on in our businesses
Handling rejection, unprofessional agents, and burnout
What we’d change about the real estate industry
Our honest thoughts on revenue-sharing brokerages
Dealing with political and economic uncertainty in the market

Plus:
We offer up some of our favorite phrases, scripts, and calming-but-firm lines that help us set boundaries and still keep our professionalism intact.

This one is packed with wisdom, laughs, and real world truths. Whether you’re feeling stuck, frustrated, or just ready for a new strategy, we’ve got your back.

💬 Key Quotes & Takeaways

“You can always pick up where you left off. Just don’t apologize for the silence—no one noticed but you.” — Alissa

“If you're the only one doing the work to sell the house, it’s time for a reset or to walk away.” — Katy

“You don't have to be mean, but you do have to be firm.” — Katy

“Realtors aren’t therapists. Boundaries are how we stay in this business for the long haul.” — Alissa

“There is no free, easy money. Whatever path you choose, it’s still work.” — Katy

Products, People & Previous Episodes Mentioned:

Episode 304: Q&A Part 1
Episode 35: Stage to Sell
Episode 73: Staging Closet
Episode 38: Where Our Business Comes From
Episode 48: Taking the Emotion Out of Real Estate
Episode 77: Real Estate Virtues
Episode 87 & 89: Morning and Evening Routines
Episode 119: Interview with a Builder
Episode 129: How to Be a Good Co-op Agent
Episode 264: Relocating Your Real Estate Business
Econ 101 Episode: Real Estate + The Market
Flower-seed stationery
Canva (for holiday cards)

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Transcript

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0:00.0	No more open houses, no more agent tours. I'm not doing anything else until you do your part.
0:07.3	I've done my part. It is your turn. I said, I am just required to tell you the feedback we're receiving
0:13.8	in case there's something you want to do to help remedy this for the next showing.
0:18.6	Hey, the real estate crystal ball has never been fuzzier. I'm a very data-driven
0:23.6	person and I like to communicate the facts. I could not sell my house right now, but my house is
0:31.2	not for sale. And they laugh. Yeah. They laugh every single time. Hi, y'all. Welcome to Hustle Humbly.
0:38.1	It's Alyssa and Katie, and we are two top-producing realtors in the Baton Rouge market.
0:42.1	We work for two different companies where we should be competitors, but we have chosen
0:45.5	community over competition.
0:47.1	The goal of our podcast is to encourage you to find your own way in business.
0:50.8	So stop comparing yourself and start embracing your strengths.
0:54.8	Hi, Alyssa. Hey, Katie. Welcome to episode number 306. Wow. A continuation of the Q&A.
1:03.1	Yeah, so we did our first Q&A two weeks ago, but we got so many questions from you, we did not
1:08.7	get to finish all the way. Yeah, I will quickly say, though, if you didn't listen to two weeks ago, number 304, we talked about what were our topics?
1:17.2	Systems, tools, and workflow, mindset, confidence, and business growth.
1:21.1	Okay.
1:22.5	This topic today, we're going to start with client communication and relationships.
1:27.2	Oh, our favorite.
1:28.8	Would you like me to read the first question? Please. I would love to hear your thoughts on how to
1:34.5	reconnect with past clients when a long time has passed since you last reached out. I usually do a
1:40.6	yearly pie giveaway at Thanksgiving, but I could not do it last year. And now I feel
1:44.5	disconnected, and I'm not sure what to do to connect with my clients again. This almost could have
	...

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