306: Five Steps to Hold People Accountable, with Jonathan Raymond
Coaching for Leaders
Dave Stachowiak
4.8 • 1.6K Ratings
🗓️ 17 July 2017
⏱️ 43 minutes
🧾️ Download transcript
Summary
Jonathan Raymond: Good Authority
Jonathan Raymond is the founder of Refound, a firm that believes we should all be aiming for more Yoda and less Superman. He is the author of the book, Good Authority: How to Become the Leader Your Team Is Waiting For* and the creator of the The Good Accountability course*.
Many managers and leaders recognize when more accountability is needed, but few use a process that invites high performance and embraces the whole person. In his work at Refound, Jonathan invites leaders to imagine a world where personal and professional growth are one thing, and where improving your relationships and owning your strengths translate directly into the rest of your life.
In this conversation, Jonathan teaches us a common language around accountability that works for almost everyone. Plus, he teaches us the five key steps of the accountability dial.
Key Points
- Micromanagement is focused on tasks, but accountability is focused on relationships.
- Accountability doesn’t work unless there’s a context of personal caring.
- Employees want growth, and growth comes from productive discomfort. If you if you orient your day towards acknowledgment only on the positive side, you’re missing the better part of it.
The 5 Steps of the Accountability Dial:
- The Mention
- The Invitation
- The Conversation
- The Boundary
- The Limit
Resources Mentioned
- The Good Accountability course*
- Good Authority: How to Become the Leader Your Team Is Waiting For* by Jonathan Raymond
- Download the Accountability Dial
- Refound (Jonathan’s Firm)
Book Notes
Download my highlights from Good Authority in PDF format (free membership required).
Related Episodes
- How to Create Team Guidelines, with Susan Gerke (episode 192)
- New Management Practices of Leading Organizations, with David Burkus (episode 253)
- Moving Beyond Command and Control, with Brian Robertson (episode 258)
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
Transcript
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| 0:00.0 | An important part of leadership is providing accountability, but a lot of us struggle with exactly how to do this, |
| 0:06.5 | especially when many of us know the importance of engagement and appropriate autonomy. |
| 0:11.5 | On this episode, the five steps you need to hold people accountable. |
| 0:16.0 | This is Coaching for Leaders, episode 306. |
| 0:20.0 | Produced by Innovate Learning, Maximizing Human Potential. |
| 0:27.0 | Greetings to you from Orange County, California. |
| 0:33.0 | This is coaching for leaders and I'm your host, Dave Stahoviac. |
| 0:37.0 | Leaders aren't born, they're made, |
| 0:40.0 | and this weekly show gives you access to the practical wisdom |
| 0:43.8 | that will empower you to become a better leader. |
| 0:47.0 | I'm so glad you joined in today. |
| 0:48.8 | If it's your first time listening, welcome. |
| 0:50.6 | I know you'll grab a bunch of things that'll be helpful to you. If you've been listening for a long time, |
| 0:55.0 | today a conversation that I know will be helpful to you as well. Be very practical on a word that we think about in terms of leadership, but we don't often use as much as maybe we should. |
| 1:09.4 | Today's guest is going to be talking a lot about the word authority and the importance of |
| 1:13.9 | zeroing in on that word and around authority we're going to be talking about a |
| 1:18.4 | topic today that is one that is challenging for a lot of us of how do we keep accountability within the people |
| 1:26.8 | that we lead and how do we do that in such a way that doesn't micromanage and yet at the same time really keeps people in the |
| 1:35.2 | organization moving forward and also embraces the growth that so many of us are |
| 1:40.6 | looking for in the workplace and so I'm really glad to welcome |
| 1:44.1 | Jonathan Raymond to the show today after 20 years of not being able to decide if he was |
| 1:49.2 | a business guy or a personal growth teacher Jonathan stopped trying to figure it out. In 2015 he launched |
... |
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