30. Dissolve Disagreements: How Communication Impacts Conflict

Think Fast Talk Smart: Communication Techniques

Think Fast Talk Smart

Communicating, Influence, Career Skills, Career, Business, Education, Leadership, Careers, Communication, Career Growth, Public Speaking, Language Learning, Improv

4.7 • 711 Ratings

🗓️ 31 March 2021

⏱️ 21 minutes

🔗️ Recording | iTunes | RSS

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Summary

How forms of “psychological distancing” can be used to build trust and encourage tolerance.

Transcript

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0:00.0	Hi, Matt here. You've invested in your education to grow, advance, and unlock new career opportunities.
0:07.0	But here's the challenge. How do you position yourself to stand out in a competitive job market?
0:13.0	It's not just about what you know. It's about how much you communicate your value, build strategic relationships, and take decisive action.
0:21.7	That's where today's sponsor, Strawberry.me, career coaching, comes in.
0:26.2	They match students and professionals with certified career coaches who will help you refine
0:31.1	your personal brand to confidently articulate your skills and experiences,
0:35.3	to develop a results-driven strategy and stay accountable so you
0:39.8	follow through on networking, applications, and negotiations. Because knowing what to do is one thing.
0:46.4	Having a coach to push you forward, that's how you create real momentum in progress.
0:51.9	Visit strawberry.m.m.m. TFTS and claim your $50 credit. That's strawberry.me Our professional and personal lives are filled with conflict.
1:24.0	Disagreeing about project resources, arguing over screen time, debating strategy,
1:30.1	discussing if the toilet seat should be up or down. Luckily, communication done right can
1:36.0	provide a clear avenue for resolving these conflicts and kerfuffles. Hello, I'm Matt
1:41.8	Abrahams and I teach strategic communication at Stanford Graduate School of Business.
1:47.1	Welcome to Think Fast, Talk Smart, the podcast.
1:51.4	Today I am really excited to be joined by GSP professor NIR Halevi.
1:57.2	NIRS research focuses on conflict and cooperation, interactive decision-making, and hierarchy in groups and organizations.
2:04.6	He explores how individuals and teams make decisions, manage conflicts, and cooperate to achieve shared goals.
2:12.6	Welcome, NIR.
2:13.6	Thank you. It's great to be here.
2:16.6	I've had the pleasure of working with you and watching you teach.
2:19.3	Your insights and interactive approach really help your students learn.
	...

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