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TED Talks Daily

3 secrets to Netflix’s success | Reed Hastings

TED Talks Daily

TED

Creativity, Ted Podcast, Ted Talks Daily, Business, Design, Inspiration, Society & Culture, Science, Technology, Education, Tech Demo, Ted Talks, Ted, Entertainment, Tedtalks

4.111.9K Ratings

🗓️ 25 September 2020

⏱️ 29 minutes

🧾️ Download transcript

Summary

What does it take to cultivate a culture of innovation and reinvention at work? Tracing his journey from math teacher to honesty-seeking executive, Netflix co-CEO Reed Hastings describes three key elements of a successful work culture, sharing how to design a company around inspiration, creativity and candor. (This discussion, hosted by head of TED Chris Anderson, was recorded September 4, 2020.)

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Transcript

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0:00.0

It's TED Talks Daily. I'm Elise Hume. So many of us have spent this pandemic in front of our screens on video chats and meetings and, of course, on Netflix. Today we have the co-CEO of Netflix, Reed Hastings, in a condensed version of his 2020 conversation with head of Ted Chris Anderson.

0:21.2

He talks about how he learned to become a good leader by becoming more candid,

0:25.6

the philosophies that guide Netflix's success, and what's next for the way we live on screens.

0:31.7

If you want more on Netflix after this, check out a recent episode of another podcast from

0:36.7

Ted called 20,000 Hertz,

0:38.6

where they break down the iconic, da-d-d-dum sound before every Netflix episode.

0:45.5

Reid Hastings, what a delight to get to speak with you?

0:48.8

Oh, it's a treat to be here, Chris. Wish it were in better times. We'll make the best of it.

0:53.4

I just, I want to check them with you.

0:55.5

First of all, about just how Netflix has done during the pandemic.

1:00.7

Is it, everyone assumes, I think, that it's been a time of massive success for you.

1:06.0

Everyone's suddenly got all this time to watch your content.

1:09.3

You know, during the first half of the year, we did grow from 170 million, roughly, to

1:14.5

195 million.

1:16.4

So, you know, it's good growth.

1:18.4

Like Amazon, we're busy, and we're super proud just to be part of people's escape and

1:24.8

to be able to give them a little bit of pleasure in these very difficult

1:28.4

times where people are stuck at home. And beyond the growth in subscribers, what's been the growth

1:34.0

in actual hours viewed? Pretty similar. I mean, the first two weeks, there was a big shock factor

1:41.0

where nobody left the house at all. I think now, even though people are quarantined, they're living more full lives.

1:49.1

We've got sports that's on a little bit.

1:51.3

So pretty normalized now.

...

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