Welcome to How Leaders Lead. I'm Kula Callahan, here to bring you another edition of three more

questions with David Novak. David, who do we have this week? Well, we have my good friend,

Jay Billis, a great basketball analyst for ESPN. He is a tremendous thought leader in his industry. If you haven't listened

this episode, you've got to. And by the way, it is March Madness. So if there's a time to listen

to a podcast, this is the time. It absolutely is. Jay is so dynamic. The interview, like you said,

is incredible. And I'm excited to get your

take on some of the questions that you asked him in the episode. So with that, let's get rolling.

Let's go.

Question number one. As a broadcaster, Jay is constantly facing criticism.

And he has an excellent way of navigating all of the criticism that he receives.

So when he gets criticism, to deal with it and figure out whether or not he should respond, he asks himself three questions.

First thing he asks himself is, is it right? The second thing is, is it reasonable?

And the third question is, is it unreasonable? I really love this framework that he has, but David,

I'm curious about what you think. How should a leader show up when they know they're going to get

criticized? The first thing I'd say is do everything you can to not get criticized.

Be really, really good at your job, okay? I think that's the most important thing. And I like how Jay said,

I never argue with praise. And believe me, because he's so good at what he does, he gets a lot of it.

He says, I never argue with phrase. And if I don't argue with phrase, why should I argue with

criticism? And I just think that's a really healthy perspective. He has the right approach to

handle the negative things that may come your way. You know, the first thing you have to do,

and he says it, is you got to say, is there any merit to what these people have to say about

what they're saying about me? And is it right? And is it reasonable or is it unreasonable? And then

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