Welcome back everybody. I'm Greg McKeown, your host and I am here with you on this

journey to learn and this is part two of my conversation. Jeff Wexler, who is the author of Ask.

I mean, isn't that just a great title, a single word of all the things that you could write about,

of all the things you could get interested in?

Ask. In part one of the conversation we went I think reasonably

deeply into the problem, why it matters, what it is that keeps us from understanding the people around us, particularly those things

that they already have that they would like to share with us or they think would at least be useful for us to have but they don't share.

So these are things that would help you make better decisions, build better relationships,

be able to get therefore better results, and literally this is there for the

asking. Thank you. And then Jeff, welcome back to part two of this conversation.

Thank you, Greg.

Okay, so we've talked about what doesn't work, we've talked about the problems,

we've talked about why it matters, so take us through your

ask approach. The ask approach is comprised of five research-backed practices that when put together are the very best chance that we

have to overcome the problem we've just been talking about to actually tap

into what other people are thinking, feeling, but not saying.

And it's not just a list, this is a five-step process, it's an ongoing process.

That's right, exactly. Exactly. I got I got exactly you got exactly from me

So we should have a bell that rings every time there's an exactly. Yes, we should I'm gonna add that I'm gonna to add that to the show. I need a gong right here. I need an exactly gong. I like that idea.

Okay, so why don't you just talk us through in the simplest possible terms?

What is this five-step process?

Great. So the first step I call choose curiosity.

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