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Founders

#281 Working with Steve Jobs

Founders

David Senra

History, Entrepreneurship, Business, Technology

4.82.4K Ratings

🗓️ 12 December 2022

⏱️ 41 minutes

🧾️ Download transcript

Summary

What I learned from rereading Creative Selection: Inside Apple's Design Process During the Golden Age of Steve Jobs by Ken Kocienda. ---- Get access to the World’s Most Valuable Notebook for Founders by investing in a subscription to Founders Notes ---- Follow one of my favorite podcasts Invest Like The Best   [2:01] We're going to relentlessly chase perfection, knowing full well we will not catch it, because perfection is not attainable. But we are going to relentlessly chase it because, in the process, we will catch excellence. [2:01] I'm not remotely interested in being just good. [3:00] Gentlemen, this is the most important play we have. It's the play we must make go. It's the play that we will make go. It's the play that we will run again, and again, and again. [4:00] In any complex effort, communicating a well-articulated vision for what you're trying to do is the starting point for figuring out how to do it. [4:00] A significant part of attaining excellence in any field is closing the gap between the accidental and intentional, to achieve not just a something, or even an everything, but a specific and well-chosen thing. [6:00] Every day at Apple was like going to school, a design-focused, high-tech, product-creation university. [8:00] A story about Steve’s clarity of thought. [9:00] Although Steve's opinions and moods could be hard to anticipate, he was utterly predictable when it came to his passion for products. He wanted Apple products to be great. [11:00] The decisiveness of Steve Jobs. [16:00] Steve wasn't merely interested in paying lip service to this goal. He demanded action. Steve found the time to attend a demo review so he could see it. His involvement kept the progress and momentum going. [17:00] Put yourself in your customer’s shoes. Hack away the unessential. [17:00] People do not care about your product as much as you do. You have to make it simple and easy to use right from the start. [18:00] Steve Jobs believed that stripping away nonessential features made products easier for people to learn from the start and easier to use over time. [19:00] Insanely Simple: The Obsession That Drives Apple's Success by Ken Segall [22:00] Don’t rest on your laurels. Steve said: “I think if you do something and it turns out pretty good, then you should go do something else wonderful, not dwell on it for too long. Just figure out what's next.” [24:00] The sooner we started making creative decisions the more time there was to refine and improve those decisions. (The sooner you start the more time you will have to get it right.) [26:00] The simple transaction of buying a song, and of handing over a credit card number to Apple in order to so, became part of what Steve had begun calling “the Apple experience." As a great marketer, Steve understood that every interaction a customer had with Apple could increase or decrease his or her respect for the company. As he put it, a corporation "could accumulate or withdraw credits" from its reputation, which is why he worked so hard to ensure that every single interaction a customer might have with Apple-from using a Mac to calling customer support to buying a single from the iTunes store and then getting billed for it-was excellent. —— Becoming Steve Jobs: The Evolution of a Reckless Upstart into a Visionary Leader by Brent Schlender and Rick Tetzeli (Founders #265) [29:00] Studying great work from the past provides the means of comparison and contrast and lets us tap into the collective creativity of previous generations. The past is a source of the timeless and enduring. [29:00] Design is how it works. —Steve Jobs [31:00] Hackers and Painters by Paul Graham (Founders #275, 276, 277) [34:00] Jony Ive: The Genius Behind Apple's Greatest Products by Leander Kahney. (Founders #178) [37:00] Our clarity of purpose kept us on track. [38:00] Concentrating keenly on what to do helped us block out what not to do. [40:00] Steve Jobs on the importance of working at the intersection of liberal arts and technology: “The reason that Apple is able to create products like the iPad is because we've always tried to be at the intersection of technology and liberal arts, to be able to get the best of both, to make extremely advanced products from a technology point of view, but also have them be intuitive, easy to use, fun to use, so that they really fit the users. The users don't have to come to them, they come to the user.” [42:00] Steve Jobs provided his single-minded focus on making great products, and his vision motivated me. ---- Get access to the World’s Most Valuable Notebook for Founders by investing in a subscription to Founders Notes ---- “I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested so my poor wallet suffers. ” — Gareth Be like Gareth. Buy a book: All the books featured on Founders Podcast ---- Founders Notes gives you the ability to tap into the collective knowledge of history's greatest entrepreneurs on demand. Use it to supplement the decisions you make in your work.  Get access to Founders Notes here.  ---- “I have listened to every episode released and look forward to every episode that comes out. The only criticism I would have is that after each podcast I usually want to buy the book because I am interested so my poor wallet suffers. ” — Gareth Be like Gareth. Buy a book: All the books featured on Founders Podcast

Transcript

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0:00.0

When Vince Lombardi joined the Green Bay Packers in 1959, the team had gone 11 straight seasons without a winning record.

0:07.0

Upon arriving at training camp as their new head coach, Lombardi made an immediate and indelible first impression.

0:13.8

After leading the players to a meeting room, Lombardi waited in front of a blackboard as the

0:18.0

player sat down.

0:19.7

He picked up a piece of chalk and began to speak.

0:22.2

Gentlemen, he said, we have a great deal of ground to cover.

0:26.0

We're going to do things a lot differently than they've been done here before.

0:29.6

We're going to relentlessly chase perfection, knowing full well, we will not catch it because perfection is not attainable.

0:37.0

But we are going to relentlessly chase it because in the process we will catch excellent."

0:43.7

He paused and stared, his eyes moving from player to player.

0:48.1

The room was silent.

0:49.8

I'm not remotely interested in being just good, he said with an intensity that startled them all.

0:57.0

Lombardi soon followed up with a clear-cut description of the specific thing they would perfect.

1:03.0

One play, one single running play.

1:07.0

Gentlemen, this is the most important play we have.

1:10.0

It's the play we must make go.

1:12.0

It's the play that we will make go. It's the play that we will make go. It's the play that we will run again and again and again.

1:19.0

This is the power of focusing on and perfecting one thing.

1:22.6

You wouldn't think there was so much to say about a single running play.

1:26.4

But John Madden described attending a coaching clinic where Lombardi talked about the power

1:31.1

sweep and only the power sweep for eight hours.

1:35.6

Through practice after practice, drill after drill, game after game, and season after

...

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