268 - Makeup Brand CEO's AWFUL DMs to Customer EXPOSED + $800 Wedding Bouquet Gift DISASTER
Do We Know Them?
Do We Know Them?
4.7 • 751 Ratings
🗓️ 12 August 2025
⏱️ 59 minutes
🧾️ Download transcript
Summary
Be one of the first 1000 people to use the code DWKT 100 to sign up at https://functionhealth.com/DWKT and get $100 off!!
Apologies girlies... today's episode is a shorter one but it has quite the topics. First we go over how the CEO of a makeup brand has been cancelled after her insane response after she received some valid criticism from a customer. Then we move onto a different company/customer feud but over an $800 wedding gift that a customer ordered which was not only unfinished months after it was promised, but when a progress picture was finally provided it was clear that the entire project was unsalvageable.
We Love the Internets:
https://www.tiktok.com/t/ZT6yw9hAa/
https://www.instagram.com/reel/DMdbtT0ywLn/
https://www.instagram.com/reel/DMQPDC4RJLD
00:00 Introduction
2:12 Makeup Brand CEO Gets Exposed
27:14 Wedding Bouquet Disaster
54:43 We Love the Internet
We hope you enjoyed this episode! Please let us know on Twitter or Instagram if you have any topic suggestions for a future episode! (@lily_marston & @jessismiles__)
PS. The girlies have officially entered their short form content era!
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Transcript
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| 0:00.0 | Hello, everyone, and welcome back to Do We Know Them? Episode... |
| 0:03.5 | 268. I'm like scrolling up on the dock. Almost 270, almost 300. We're back from Vegas. |
| 0:11.1 | Womp, womp, not yet. We haven't gone when we're filming this. We feel too good right now to be. |
| 0:15.7 | Yeah, yeah, too energetic. Wish us luck. A moment of silence for the trip being over. |
| 0:20.5 | Yeah, hopefully you're watching this at a decent hour on Monday. Yeah. And like we said last episode, if you're not, too bad. Yeah, we apologize for that. But moving on, we've got an episode to film and bags to pack. So we've got two topics for you. Last night, my for you page was on fucking fire. Like, I was sending |
| 0:38.1 | Lily like 15 things. It took me, I think, just spin them out at me. Like 45 minutes just to go |
| 0:42.8 | through all of the link she sent. And there was some good contenders. But yeah, these two were definitely |
| 0:50.5 | some of the standouts. There was one other kind of standout, but we didn't have time to tackle. |
| 0:54.7 | Guys, guys, I fear that in the very near future, there is a daddy-daughter dream team update. If you don't remember that episode, you're lying. Of course you remember it. It's not only that. People got mad at me for like posting the like short form clips on TikTok and Instagram. they're like, I don't want to see this again. |
| 1:11.2 | Yeah. |
| 1:11.5 | Yeah. |
| 1:11.8 | Too bad. |
| 1:12.0 | I know. |
| 1:12.7 | And even I was like redisturbed by. posting the like short form clips on TikTok and Instagram, they're like, I don't want to see this |
| 1:10.8 | again. Yeah. Yeah. I know. And even I was like redisturbed by it or like noticing new things. |
| 1:17.0 | And yeah, I guess there's been an update and we just didn't really have time to fully dive in, |
| 1:21.6 | but it's there. Would we get canceled for mentioning that in our group chat with Chelsea and |
| 1:26.1 | Sherilyn, I made the profile picture, |
| 1:27.9 | Patrick, going like this and licking himself. Do you not know that? You don't notice his fucking |
| 1:33.8 | face glaring at you every day? I don't think I realized that was him. Oh my God. It used to be |
| 1:39.0 | Monty Lopez and then I changed it to Patrick. I absolutely recognize that that's what it's |
| 1:43.5 | man. Right, right. I just didn't register that that's who it was. That is from the moment when he was proposing to his daughter, when he's walking from the bathroom to her, when he has his tongue, like, kind of just grazing his tooth. Yep, thank you. Thank you. That's literally worse than the doctor, Kenny, lip licking and winking. Yeah, yeah. before it was shirtless, Monty Lopez. If you guys have any suggestions for who we should have |
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