268: How Working As A Collections Agent Helped Paco Understand The Emotions People Have About Money

The Clever Girls Know Podcast With Bola Sokunbi

Bola Sokunbi

Education, Self-improvement, Business, Entrepreneurship

4.8 • 931 Ratings

🗓️ 3 January 2023

⏱️ 47 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

On today's podcast episode, Paco de Leon shares how working as a collection agent helped her understand the emotions people have about money. Paco is an author, illustrator, and musician. She is the founder of The Hell Yeah Group, a financial firm dedicated to inspiring creatives to engage with their personal and business finances, and Hell Yeah, Bookkeeping, a bookkeeping agency for creative businesses. Her career experiences in banking, business consulting, financial planning, and wealth management have informed her financial philosophies. She is a TED speaker and her work has been published or featured in The New York Times, Bloomberg, Vice, TIME, other publications, and on NPR. She lives in Los Angeles with her wife. WHAT PACO DISCUSSED: 1. How she got into working as a collection agent and what she learned about empathy and the deep emotions people have about money. 2. How the debt collection process works. 3. Key tips to navigate debt in collections. AND MUCH MORE CONSUMER AFFAIRS RESOURCE ON YOUR DEBT COLLECTION RIGHTS: https://www.consumerfinance.gov/ask-cfpb/are-there-laws-that-limit-what-debt-collectors-can-say-or-do-en-329/ HOW TO KEEP UP WITH PACO: Via her website: thehellyeahgroup.com On Instagram: instagram.com/thehellyeahgroup/ On Tiktok: tiktok.com/@moneyzaddypaco ❤ Get the best-selling Clever Girl Finance Books: https://clevergirlfinance.com/books ❤ Get access to 30+ free courses, worksheets, savings challenges, and our favorite banking resources: https://clevergirlfinance.com/course-packages/ ❤ Read the Clever Girl Finance Blog: https://clevergirlfinance.com/blog ❤ Follow us on Instagram: http://instagram.com/clevergirlfinance

Transcript

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0:00.0	Hello everyone and welcome to the Clever Girls No Podcast. This is Boila Schokumbi. I'm the founder and CEO of Clever
0:10.1	Girl Finance. The Clever Girls No Podcast is a podcast for women offering a space
0:15.6	for conversations around personal finance, business, life, and living. I'd love
0:22.2	for you to subscribe to this podcast and you can do that everywhere
0:25.0	you listen to your podcast episodes. And if you love what you listen to, head on over to iTunes
0:30.0	and leave a review so that other amazing women just like you can find this
0:34.2	podcast as well. I'd also love for you to stop by clevergirl finance.com.
0:40.6	We have new content on the blog multiple times a week. We have over 30 plus free courses.
0:46.0	Plus when you sign up for a course, you can talk to a clever girl finance mentor for free to get encouragement, motivation, or if you just want to have an open, no shame, no judgment, girl talk.
0:59.0	Finally, check out our YouTube channel.
1:02.0	Just search Clever Girl Finance on YouTube. And if you don't
1:06.4	already follow us on Instagram you can find us at Clever Girl Finance. Okay so let's get into today's episode.
1:15.0	Hey Paco.
1:17.0	Hi Bola, thanks for having me today.
1:19.0	Thank you so much for being here and welcome to the Clever Girls in the podcast.
1:23.4	So I'm excited to have you here because this is a very different
1:27.5	podcast in the sense that I've never had a former collections agent. Collections agents, they get a bad rap, you know?
1:35.0	I know, so you're going to be sharing with us how your experience working as a collections
1:41.2	agent for Bank of America helped you understand the deep emotions people have with money
1:46.0	and you're going to break down just navigating that with the listeners. But before we dive into this topic,
1:52.4	please tell us who you are and what you do.
1:55.0	Absolutely, thank you. My name is Paco de Léon. I'm an author. I wrote the book Finance for the People.
	...

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