Stevea Robbins here.

Welcome to the Get It Done Guys quick and dirty tips to work less and do more.

Europa was distraught.

The customer never called me back to place and order.

Now I'll never meet my quarterly numbers.

She's working in the outbound sales division of green growing things,

selling ficus trees to local businesses to help spruce

up their environment. Get it, ficus trees, spruce? Sometimes I'm so funny, I can hardly stand it.

She's doing great on her outbound call volume, and with the help of her cybernetic son Thomas,

she's managing over 100 phone calls per hour. But customers aren't calling back to place orders.

This happens all the time. A coworker promises to get you information you need. A significant

schmoopee promises to drop off the leather and lace feather duster assortment you ordered

from restoration hardware. Then they don't deliver and you're left with a dusty living room.

We could get so much done in life if it weren't for those pesky people who don't get stuff done.

Sure, in an ideal world, we would have a device that lets us take over their minds and turn them

into mere instruments for carrying out our will. But as I lament more and more often these days,

this is not an ideal world.

Well, if they won't move things forward, there's only one person left to do it.

You're going to have to start taking matters into your own hands, because, seriously,

who wants to spend a lifetime waiting for other people to stand up and deliver?

Take control of the conversation.

Whenever you're dealing with another human being, mentally take control of the relationship.

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