263- Rocketships and Red Tape: Justin Mealer on Leading IT at a Space Startup

Dissecting Popular IT Nerds

Technology

5 • 49 Ratings

🗓️ 19 February 2024

⏱️ 45 minutes

🔗️ Recording | iTunes | RSS

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Summary

Justin Mealer Justin Mealer is IT Manager at Impulse Space, a startup focused on space logistics and transportation. His journey began hacking his school’s network at age 12, before becoming one of the youngest IT managers in his region. Justin’s passion for learning has fueled his rapid rise, along with his knack for crafting compelling sci-fi stories. Justin is helping transform space transportation by building IT systems for rocket ships and embodies creative thinking and tenacity to chart his own path to success. Rocketships and Red Tape: Justin Mealer on Leading IT at a Space Startup In this engaging discussion, we delve into the evolution of IT infrastructure and the expanding role of the IT professional. Our guest Justin brings insightful perspective, drawing from his space startup experience to discuss maximizing first call resolution and owning the user experience. Justin offers practical tips for starting with frameworks like ITIL but customizing processes for your environment. He sees constantly learning and seeking knowledge as vital for emerging leaders. Looking ahead, he provides thoughtful forecasts on how exciting technologies like AI may shape space IT roles in the years ahead. Tune in for practical, forward-thinking insights from Justin’s diverse IT journey so far.

Transcript

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0:00.0	All right. Welcome back, everyone to dissecting popular IT nerds. I'm your host, Doug Kameen,
0:11.8	and today I'm talking with Justin Mueller, IT manager at Impulse Space in Los Angeles area.
0:16.9	Welcome to the show, Justin. Great. Nice to be here. Great to have you.
0:20.9	So right before we got eyed, Justin and I, here we are coming out at IT Leaders
0:26.1	Podcast.
0:26.8	And like, I mess up, I mess up setting up the link for the audio channel.
0:31.4	And then we get on the call and you're like, I'm like, I can't hear you.
0:34.4	I can't hear you.
0:35.6	And what ended up happening for you?
0:37.9	What was the problem again for you?
0:39.9	So I've got these really nice, fancy headphones that have the boom mic where you've lifted up and it mute yourself.
0:46.8	And the case of being double muted is one of those things that great technology exists,
0:53.0	but it can also hurt you if you're not paying attention.
0:55.9	Yeah. Here we are. We're the IT leaders. This is what we're doing. We can't get ourselves
1:00.5	unmuted, right? Yeah, it's great. You know, it's like I'm in so many meetings. Yeah.
1:07.1	Yeah, it's like being in all those meetings where, you know, everyone's like, can you hear me now?
1:11.3	Can you hear me now?
1:11.9	Like the old Verizon commercials used to have.
1:13.9	It's hilarious like watching these meetings go down,
1:16.7	especially when it's, you know, tech people.
1:19.1	I know.
1:21.2	Everyone loves watching the tech guy or the tech person have the challenge of the moment.
	...

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