Welcome everyone back to dissecting popular IT nerds, very popular person on the show today.

Very popular. Glenn Hasted. Welcome to the show. And I say popular because you care. You've, and a lot of times people say lead with heart and I've heard these things before and I've heard, I've had, I've have a lot of mentors and I've had mentors that say you can't lead with heart in the business world. You know, it's too, our business world is too too harsh but i'm sure that has nothing to do with

uh i t leadership and how you work internally with your team so why don't we just let's just

start off with that because it's actually a subject that we've never we dance around the subject

of communication and collaborating and getting to know your people.

And it's important to speak with your people as an IT leader.

But what do you mean by the power of caring?

Yeah, absolutely.

I mean, when we're talking about leading teams, right, especially in IT teams, we have wonderfully intelligent, creative people.

And if we're not creating an environment where they feel safe, we feel supported, where they feel like they understand the objectives, what we're trying to do, and they have the

freedom to be able to get there, you're not really leveraging everything that they have.

You can't get the benefit of all that intelligence and all that creativity and all those wonderful things

if they don't if they don't feel safe if they don't feel supported and so what I found is when

when you really care like when I really care about the people on my team truly care about them their

families their careers um you know their passions

if when i truly care about them a lot of the stuff that i need to do to bring that out of them

just happens naturally um i want to support them i want to i want to see them grow i want to mentor them

i want to um you know, back them up and, and,

and what I like to say is take the blame and pass the praise, you know. I want to do those things. In short,

I'm looking for what they're doing right as opposed to what they're doing wrong. And when I do that, their ideas,

their creativity, their intelligence shines through that we wind up accomplishing things

I never put on the roadmap. They're doing things now. They're self-assigning themselves,

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