#256: Hard Talks Made Easier with Joseph Grenny

The EntreLeadership Podcast

Lampo Licensing, LLC.

Entrepreneurship, Business, Management

4.7 • 4.1K Ratings

🗓️ 2 April 2018

⏱️ 33 minutes

🔗️ Recording | iTunes | RSS

🧾️ Download transcript

Summary

While the thought of having difficult conversations may fill most of us with dread, business social scientist Joseph Grenny says avoiding conflict is a big mistake. In fact, he says such conversations are absolutely crucial to an organization’s health and overall success. Sure, the stakes are high—and the tension may feel even higher—but ignoring incompetence or bad behavior only creates alienation and a culture of mistrust. Luckily, Joseph shares practical ways to defuse the situation and achieve a successful resolution. Also joining us is John Felkins, Director of All Access at Ramsey Solutions, with a few dos and don’ts for handling tough conversations. entreleadership.com/podcast Difficult Conversations Checklist from EntreLeadership How to Achieve Work/Life Balance from Infusionsoft Want expert help with your business question? Call 844-944-1070 and leave a message or send an email to [email protected]. You could be featured on a future podcast episode!

Transcript

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0:00.0	Enter the conversation with a perfect mix of curiosity and confidence.
0:05.0	We start pounding the table and asserting our position.
0:08.0	What we don't do is back up and try to share the premises of our position.
0:19.0	Helping business leaders grow themselves, their team, and their profits.
0:24.0	This is Entraill leadership.
0:27.0	Now here's your host, Ken Coleman.
0:30.0	Coming to you from the Music City, this is the broadcast of leaders by leaders for leaders.
0:36.0	Thank you so much for joining the conversation, speaking of conversation.
0:39.0	That's what we're focused on this episode.
0:42.0	Joseph Grinney is the co-author of a book entitled Crucial Conversations.
0:47.0	You're going to love that.
0:48.0	And then our head coach of all access coach, John Fokens will stop by.
0:53.0	As we talk about the Ramsey Solutions way of handling the difficult conversations.
0:58.0	And of course, we're going to give you free resources from our Entraill leadership team and our friends at InfusionSoft.
1:05.0	Joseph Grinney is a four-time New York Times best-selling author and a social scientist focusing specifically on business performance.
1:14.0	As I mentioned at the top of the program, the book is Crucial Conversations.
1:19.0	This is a fascinating conversation that gives you a great construct on how to maximize conversations.
1:26.0	And certainly the most important ones.
1:28.0	Here is my conversation with Joseph Grinney.
1:33.0	Joseph, great to have you with us.
1:34.0	I want to just lead you right into defining what the book title really is saying.
1:40.0	What would you say are Crucial Conversations and why is it so important for leaders to be able to handle those so well?
	...

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