25. Kim Scott — Radical Candor: How to be a Kickass Boss

The Game Changing Attorney Podcast with Michael Mogill

Michael Mogill

Management, Business, Marketing, Entrepreneurship

5.0 • 540 Ratings

🗓️ 15 September 2020

⏱️ 50 minutes

🔗️ Recording | iTunes | RSS

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Summary

"Radical candor doesn't mean you'll never have to fire anyone. It just means that they won't be surprised when you fire them." - Kim Scott Why should every CEO get their whole company to critique them? What radical candor did Sheryl Sandberg drop on Kim Scott after a presentation at Google? Why do leaders need to get comfortable with challenging directly? How can you make someone feel good about being fired? What's So Radical About Candor? What Every Boss Needs to Know Kim Scott has quite the resume. After getting her BA at Princeton and her MBA from Harvard, she led teams at both Apple and Google, and she has coached the CEOs of some of the top companies in the world, including Dropbox and Twitter. Today, Kim shares the groundbreaking conclusions that led to her best-selling book Radical Candor — and tells you what you need to know to become a kickass boss. How to Disagree Respectfully, and Why Your Colleagues Will Thank You For It As someone with an almost scholarly knowledge of the art of criticism, Kim Scott knows that it's impossible for people to build good relationships if they can't disagree with one another in a respectful way. Your team can't be innovative if they're afraid to say what they really think. Kim explains why the success and culture of your firm depends on your ability to give and take criticism in a way that is fair and kind, but unashamedly honest and true. It's not being cruel to be kind — it's being authentic to thrive. Why Every Leader Needs to Ask For Feedback, and How to Do It Right There's one exception to the "praise publicly, criticize privately" rule, and that's if you're the CEO. Kim hacks efficiency and addresses power imbalance by soliciting direct feedback on the regular. But what's the leader with 30, 40, 50, or more people under them supposed to do? We discuss the feedback framework at the top, and how radical candor ahead of time saves challenges (not to mention meetings!) down the line. Key takeaways: Clarity is measured at the other person’s ear, not at your mouth. The emotional response of the other party will help you better understand how your message landed and to adjust if necessary. The phrase “soft skill” is over. From the Marine Corps to the head of global organizations, feedback, listening, and communication skills should be top of your agenda, whether you're hiring or leveling up your personal qualities. Find out what your recipe is and follow it every day. Taking care of yourself is vital. If you put your wheel out of alignment, you're not only doing a disservice to yourself — you're doing a disservice to your team. Links And Resources The Game Changing Attorney Podcast Michael Mogill Facebook Michael Mogill Twitter Michael Mogill Instagram Michael Mogill LinkedIn Crisp Video Website Crisp Video Facebook Crisp Video Group Twitter Crisp Video Instagram Crisp Video LinkedIn Kim Scott Website Kim Scott LinkedIn Kim Scott Twitter

Transcript

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0:00.0	As I walked out of the room, I walked past Cheryl, my boss, Cheryl Sandberg, and I'm expecting
0:06.6	sort of a high five or a pat on the back. She stopped. She looked right at me and she said,
0:12.0	when you say, um, every third word, it makes you sound stupid. That's Kim Scott, New York Times
0:19.8	and Wall Street Journal bestselling author of Radical
0:22.1	Candor. It was almost like I'd been walking through my whole career with a giant
0:26.3	fungus finish between my teeth, and no one told me it was there. I'm Michael Mogul, founder and
0:35.3	CEO of Crisp Video, the nation's number one law firm growth company.
0:39.1	I've built my business through practice, not theory.
0:41.8	Crisp started with just $500 to my name and has grown to over eight figures in revenue over the last few years,
0:47.0	earning a spot on the Inc 500 list of the fastest growing private companies in America.
0:51.3	Our approach has been to take everything we've learned about generating
0:54.1	massive growth within our own organization and help the country's most ambitious and
0:58.0	committed law firm owners do the same for theirs. In each episode of this podcast, I sit down with
1:02.7	innovative market leaders from the legal industry and beyond. To learn from those who thrive
1:07.1	in the face of adversity, challenge the status quo, and define what it means to be a true game changer. I sat down with Kim Scott to talk about how you can be a kick-ass boss
1:15.3	without losing your humanity and how leaders can create bullshit-free zones where people love
1:19.3	their work and working together. Unfortunately, radical candor doesn't mean you'll never have to fire
1:24.9	anyone. It just means that they won't be surprised
1:28.8	when you fire them. That's coming up on the Game Changing Attorney Podcast.
1:38.6	Kim Scott is quite the resume. After getting her bachelor's at Princeton and her MBA from
1:43.2	Harvard, she led teams at both
1:44.9	Apple and Google and has coached the CEOs of some of the top companies in the world, including
	...

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