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The EntreLeadership Podcast

#247: Virtual Culture with Bryan and Shannon Miles

The EntreLeadership Podcast

Lampo Licensing, LLC.

Entrepreneurship, Business, Management

4.74.1K Ratings

🗓️ 19 February 2018

⏱️ 42 minutes

🧾️ Download transcript

Summary

Bryan and Shannon Miles, cofounders of the wildly successful virtual support provider BELAY, have done what many would think impossible: create a unified and thriving culture among a team made up entirely of telecommuters. Turns out you don’t need to work in the same building—or in some cases, even the same state—to foster excellent communication, unparalleled accountability, and good morale. In lieu of a corporate office, Bryan and Shannon have decided to invest in their team instead of infrastructure. If eight years in business, 60 employees, and 500 contractors are any indication, it looks like they’re doing something really right. Tune in to find out how to do the same in your organization, virtual or not. Also joining us is All Access member Renee Daggett, president of AdminBooks, to highlight what you need to know now about the new tax bill. entreleadership.com/podcast ELP Small Business Tax Prep Checklist from EntreLeadership Lifecycle Marketing from Infusionsoft Want expert help with your business question? Call 844-944-1070 and leave a message for Ken with the details. You could be featured on a future podcast episode!

Transcript

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0:00.0

Music

0:06.0

Helping business leaders grow themselves, their team, and their profits.

0:12.0

This is on-train leadership.

0:15.0

Now, here's your host, Ken Coleman.

0:18.0

Coming to you from the Music City, this is the broadcast of leaders by-leaders, four leaders.

0:23.0

Thanks for joining the conversation.

0:25.0

Today, our feature guests are Brian and Shannon Miles, husband and wife duo, both authors.

0:32.0

Brian's got a new book out called Virtual Culture, and we'll be talking about the idea of the virtual offices.

0:39.0

Is it doable? Is it sustainable?

0:42.0

The answer is yes, and they have some great information for you.

0:45.0

Also, love this when one of our all-access members, a member of the tribe, and an expert, help us out on this broadcast.

0:52.0

Renee Daggett is a tax-endorse local provider.

0:56.0

This is important information. We're going to give you, as you are thinking, about tax time and a small business owner who can sometimes get overwhelmed.

1:03.0

And of course, we're going to give you some free tools from our on-train leadership team and from Infusion Soft.

1:09.0

All right, folks. Brian and Shannon Miles are our guests.

1:12.0

As I said at the top of the program, they are returned guests from episode 111.

1:17.0

Been all-access member since September of 2013. That's really cool.

1:22.0

Almost five years in the program. And what I love about this story is, is that they've used all access to the maximum and they're winning big.

1:31.0

They are formerly EA Help, Magbookkeeping, Render, and Elyipsis.

1:37.0

But they combined all of those brands into one brand, Belay.

1:41.0

And it is an online company aimed at growing organizations virtually.

1:45.0

Now, they themselves are growing like crazy. And they have figured out how to do it themselves, not just help others to do it.

...

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