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Mac Power Users

242: Troubleshooting with Joe Caiati

Mac Power Users

Relay

Tech, Technology, David, User, Stephen Hackett, Sparks, How To, Help, Power, Workflow, Ios, Mac, Set Up

4.71.5K Ratings

🗓️ 23 February 2015

⏱️ 91 minutes

🧾️ Download transcript

Summary

David and Katie talk with former Apple Genius Joe Ciati about troubleshooting your Mac. We discuss removing adware, explain Activity Monitor and Console, how to diagnose hardware and software problems and when you can attempt to fix something yourself and when its time to call a pro. Thanks to MPU listener Jigar Talati for assistance with the shownotes this week!

Transcript

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0:00.0

Mac Power Users, Episode 242.

0:03.2

Mac Maintenance and Repair with Joe Coyote. Welcome back to another episode of the Mac Power Users

0:18.4

Podcast. I'm Katie Floyd alongside with my pal David Sparks.

0:21.5

Hey David! Hey Katie Floyd, how are you doing? I'm doing great. How are you? I'm enjoying my new life.

0:28.0

It's pretty exciting as I talked in the last show I've gone solo with the law

0:33.2

practice got a little more time for Max Sparky and dealing with the clients I love having

0:37.2

a great time. In fact thank you everyone I've been getting so many really nice

0:41.7

tweets and the post I put up at Max Spark. You got so

0:44.8

much great response. It's really made me feel like I can take on the world and I

0:50.1

appreciate it. Thank you everybody. Yeah and I'm already reaping the benefits because I put

0:54.6

a tweet out before the show saying you know it's it's still daylight here. I just got off of work and

0:59.2

I'm actually getting to record the podcast and not in my pajamas for once in a while because we're

1:03.8

recording at a reasonable hour and then somebody pointed out this might be during

1:07.6

your work day so I got to ask David are you billing me for this my company has a very

1:12.1

flexible policy about that stuff.

1:14.0

So I'll do my other stuff after we finish the show.

1:17.0

But it does feel pretty good not having to race home from work.

1:20.0

Because what we used to do quite often is we'd record 6 p.m. Pacific on a weeknight and so I would literally

1:26.4

dive out of the office if I have a race home like you know eat a piece of toast or something and then jump on the mic and get started and it feels so frantic and I had time to prepare for today.

1:37.5

I mean I always prepared before but I'd have to do it then jump in at the last minute and it's kind of nice being able to do all this at once.

1:43.4

So it's all good.

1:45.4

Yeah, well, we have a great guest this week too.

...

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