239- Lessons in Change Management: How Lee Goodrich Went from Engineer to IT Leader

Dissecting Popular IT Nerds

Technology

5 • 49 Ratings

🗓️ 7 December 2023

⏱️ 57 minutes

🔗️ Recording | iTunes | RSS

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Summary

Lee Goodrich Lee Goodrich is an IT leader with over two decades of experience driving large-scale SAP implementations. Beginning her career as a chemical engineer, Lee quickly demonstrated a knack for solving business problems with technology. She led cross-functional teams to successfully deploy ERP systems across manufacturing, finance, and other functions. Lee’s passion for listening, collaborating, and educating users makes her an invaluable partner for optimizing processes and adoption. Her portfolio covers industries from chemicals to banking. Lessons in Change Management: How Lee Goodrich Went from Engineer to IT Leader Get ready to dive into the world of ERP with SAP expert Lee Goodrich. Drawing on decades of experience spearheading implementations, Lee unpacks invaluable insights for IT executives and decision-makers. You’ll learn how she pivoted from chemical manufacturing into helming mission-critical IT initiatives. Lee maps out navigating change management, sharpening training, and sparking innovation. She lifts the curtain on vital steps like master data cleanup and integrated testing for go-live readiness. Expect wisdom on building user trust, portfolio development, and the importance of listening to learn. Join us for a masterclass in real-world IT leadership from an industry veteran. Lee distills battle-tested lessons that will undoubtedly enhance your next rollout.

Transcript

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0:00.0	Well, everybody, welcome back to another dissecting popular IT nerds, where we're allowed to geek out with our fellow nerds and where there's no loss of conscious thought as people's eyes scroll into the backs of their skulls.
0:20.8	Today, I'm excited to introduce Lee Goodrich,
0:23.8	who knows more about SAP and project management than I do about trucking and transportation technology.
0:30.5	Lee, tell us a little about yourself, starting with something surprising that you're willing to
0:36.3	share with the world. Well, I'm a mother of four young women.
0:42.5	I currently lead the ERP team at Bryce Corporation, but I've had a little different journey getting there.
0:52.6	I'm a chemical engineer, grew up in the Mississippi Delta,
0:57.1	went to Ole Miss and Mississippi State, got my degree, and worked in chemical manufacturing
1:04.7	for several years. And while I was in manufacturing, I was IT's worst nightmare. I had my spreadsheet that I ran my
1:18.0	business on, and honestly, I thought IT was good for keeping my computer running and ordering me
1:26.3	a new one when I needed it.
1:28.9	And the IT department I was working with at that time had a habit of implementing projects with
1:37.8	zero business involvement. So we had a, there was a business decision made to implement SAP as part of our Y2K project.
1:52.4	And it crashed and burned.
1:57.6	The CIO at the time walked out and...
2:03.6	So let me jump in real quick and ask how much of...
2:08.6	With the experiences that you'd already been having of IT not communicating to the business and implementing these projects,
2:15.6	how much was this SAP project one of those?
2:21.3	Well, it had started out where IT had implemented an ERP system prior called Prism.
2:33.1	Okay.
2:33.4	And that was one we and manufacturing were forced to use.
2:39.4	But I had my monster spreadsheet and that spreadsheet, you know, I inputted my inventory and my
	...

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