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The Startup CPG Podcast

#236 - Expo West Tips for New Exhibitors

The Startup CPG Podcast

Startup CPG

Startup, Food, Business, Beverage, Cpg, Entrepreneurship

4.9642 Ratings

🗓️ 17 February 2026

⏱️ 26 minutes

🧾️ Download transcript

Summary

In this solo episode of the Startup CPG Podcast, Daniel Scharff—Founder & CEO of Startup CPG—shares his complete playbook for winning at Expo West.


After exhibiting at Expo West (and Expo East) more times than he can count, Daniel breaks down exactly how emerging brands can maximize ROI at one of the most overwhelming trade shows in the world: 70,000 attendees, 3,000 booths, and buyers with limited time.


From pre-show strategy and proactive buyer outreach to booth setup hacks, follow-up timing, scrappy sampling tricks, and how to avoid “stripping the screw” with buyers—this episode is a tactical, no-fluff guide for founders who want to turn booth investment into real retail traction.


Whether it’s your first Expo or your tenth, this episode will help you walk in with intention—and walk out with momentum.


Listen in as Daniel covers:


• Why you must build a real buyer target list before the show
• How to identify which buyers and distributors are attending
• Smart, proactive outreach strategies that actually get responses
• Pre-show marketing tactics to build buyer FOMO
• Booth design advice for early brands (don’t overspend!)
• Why product is always the hero—not your backdrop
• The #1 sampling mistake brands make (temperature matters)
• How to serve ice-cold beverages without buying booth electricity
• Using volunteers strategically so you don’t burn out
• How to spot and approach buyers—even if you don’t know their name
• The exact way to ask for buyer contact info without being pushy
• Lead scanners vs. scrappy note-taking: what Daniel recommends
• How and when to follow up after the show
• Playing the long game with retail relationships
• Booth logistics checklist: test your setup before you go
• The one thing you don’t want to be hunting for at Home Depot at 9pm
• Why you should bring two pairs of shoes (seriously)
• Applying to pitch competitions and retailer programs
• Leveraging LinkedIn in real-time during the show
• Why you should always carry product—even off the show floor
• Creative (and slightly sneaky) aisle strategies to intercept buyers


Expo is a massive investment. Daniel’s goal with this episode: help you make sure the magic moment happens when the right buyer walks into your booth.

Don't forget to leave a five-star review on Apple Podcasts or Spotify if you enjoyed this episode. For potential sponsorship opportunities or to join the Startup CPG community, visit http://www.startupcpg.com.


  • Transcripts of each episode are available on the Transistor platform that hosts our podcast here (click on the episode and toggle to “Transcript” at the top)
  • Join the Startup CPG Slack community (35K+ members and growing!)
  • Follow @startupcpg
  • Visit host Daniel's Linkedin 
  • Questions or comments about the episode? Email Daniel at podcast@startupcpg.com
  • Episode music by Super Fantastics

Transcript

Click on a timestamp to play from that location

0:00.0

All right, friends, so as you know here in the pod, we're currently featuring some of the amazing brands backed by Redwood Capital Partners.

0:08.9

They are one of the leading funds in the space, and you're going to hear all about one of the brands in their consumer fund.

0:14.2

So today we're talking about refresh gum.

0:16.9

It is a modern chewing gum brand, bringing back the gum that you grew up loving just made

0:21.4

better. It's designed to look, crunch, and chew like your favorite nostalgic gum,

0:26.3

but without all the synthetic plastic gum base and without the artificial junk, bleh. Instead,

0:32.5

they use a real tree sap gum base and only the highest quality ingredients for a cleaner, premium, and nostalgic

0:38.7

chew. Refresh gum can be found in over 6,000 stores across all 50 states in the U.S.,

0:44.6

and you can also order them directly at refreshgum.com. Use our code, refresh CPG, for 20%

0:52.7

off your order. Hello startup CPG listeners. Today we are talking all about Expo West. It's one of those shows that everyone tells you that you have to do, but almost no one tells you how to do it really well. I hope you have friends that you're already talking to about it. You have your New Hope rep as well, but I want to share some of my learnings from over five years of exhibiting. Today is a solo episode.

1:28.4

I'm going to be talking through the prep that you can do ahead of time,

1:31.3

the outreach, creating buzz, and then actually at the show,

1:34.9

how do you execute really well?

1:36.5

And then how do you follow up?

1:37.9

I'm going to be dropping a lot of practical tips that you may not know about.

1:41.7

And I hope especially for those of you where it's your first time that this makes a lot of difference. I want to remind you, we have a lot of events going on at the show. Check out our Eventbrite. It's startup cpg. Eventbrite.com to see all of the events that we have available. And be sure to stop by our section. We are on the top floor of ACC. If you know where Hall E is, it's the top floor above that.

2:02.8

We have 20 booths, some of the most incredible brands at the show, launching new brands, new

2:07.7

flavors, new product lines. Come by and say hello. So overall, I hope that you will look at this

2:13.5

episode as the kind of advice that I would give a founder friend if we were grabbing coffee the week before the show. Like, did you know you can actually pay a hundred bucks for a hand truck service? You drive your car up and can drop almost a pallet of product and they will actually cart it right to your booth. It's one of the best deals of the show that I think very few people know about. So make sure you're listening to all the tips here, read through other materials, and get your Expo right. All right, here we go. Let's get into it.

2:43.5

I have exhibited at Expo West so many times I can't even count anymore, as well as Expo East and

2:49.0

so many other shows. And I wanted to share a bunch of my tips over the years for how to get the most out of your investment at the show.

2:55.2

Because if you haven't done it a bunch of times, it can be totally overwhelming.

...

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