Hello, Wienabbers. My name is Jesse Meekham and this is podcast number 229 for Wienab, where we teach you four rules to help you stop living paycheck to paycheck,

get out of debt and save more money. With me again this week is Todd Curtis,

Wienab's chief customer Customer Officer and I will without

further ado cut over to our discussion. I am here with Todd Curtis again he is the

chief customer officer at Wineab in charge of making you an expert budgeter. Todd, you have a very strong opinion

about something you call, I feel like you beat this drum constantly, but you're basically

telling people to simplify all the time.

Absolutely.

And you, I mean part of being the chief customer officer, you're in charge of all customer

support and a lot of times we'll get customers that are right in, they'll say my budget, I don't understand this, I need some help.

And we have a way if they give us their permission, and it's been fantastic so far,

we will say, hey, if you'll give us permission we can you know step into your budget

look around and help you out a lot of times we can make a little video or whatever and

really help them diving into their own budget and that's great we love helping customers that way.

But we often see things that don't, it doesn't surprise us that this person ends up being a little

confused.

Right.

I've, how many categories have we seen well well past the triple digits which is too

many yeah okay and then I'm just the other day we saw that some I mean they're actually

using their credit card incorrectly we fixed that but they were they were logging

their credit card payment as one big split transaction.

So that every transaction was part of this big split.

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