222- How Jacob Scagliotti Went from Desktop Support to Director of IT

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Philip Howard

Tech News, Technology, Business, Management, News

0.0 • 0 Ratings

🗓️ 31 October 2023

⏱️ 58 minutes

🔗️ Recording | iTunes | RSS

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Summary

Jacob Scagliotti Jacob Scagliotti is the Director of IT at Don Chaplin Equipment Company. With over 25 years of experience in the IT industry, Jacob has worn many hats from help desk technician to operations manager. He has a passion for technology and efficiency, seeking to streamline processes through automation and optimization. Though his career has taken him from New Mexico to California, Jacob remains down-to-earth, relying on hard work and relationship building to achieve success. How Jacob Scagliotti Went from Desktop Support to Director of IT Join us as we sit down with IT pro Jacob Scagliotti to discuss his 25+ year career journey, from starting out in desktop support to his current role as Director of IT. Jacob shares the challenges he faced, lessons learned, and keys to advancing up the IT ladder. Learn how he overcame obstacles like not having a college degree and gain insight into transitioning from individual contributor to management. Discover tips for gaining visibility and selling your IT vision to executives. Whether you’re looking to get off the help desk or become a CIO, Jacob’s advice will resonate.

Transcript

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0:00.0	Welcome to another dissecting popular IT nerds where we're allowed to geek out with fellow
0:14.0	nerds and there's no eye scrolls. Today I'm proud to introduce Jacob Scaliotti,
0:20.9	who has just recently hit the eight month mark
0:23.6	as the director of IT at the Don Chaplin Company.
0:26.7	Jacob, why don't you tell us a little about yourself
0:29.0	and tell us what your first cell phone was.
0:33.0	Sure, well, hi, Mike.
0:33.9	Thanks for having me.
0:34.9	It's a pleasure to be on here.
0:44.3	So I've been in IT for roughly about 25 years.
0:48.5	Like you said, most recently eight months here at the Don Schapen company.
0:53.4	My first cell phone was a Motorola flip by 50.
0:56.2	I had that model, too.
0:57.2	Oh, yeah.
0:57.7	Yeah.
1:05.7	So it's funny because I was working as a service writer at a Goodyear,
1:13.2	and the owner had owned five Good Year and thought it would be a great idea to sell cell phones out of the good year store and he actually did like this huge big bonus fifth plan if you sold
1:22.6	i had to sell 10 phones in a month to make bonus.
1:28.1	Okay.
1:28.6	I never sold one.
1:31.3	It didn't work out for me.
1:33.4	I didn't get bonuses.
	...

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