211. 'Best Of' Customer Feedback: 7 Tips for Effective Testimonials, Market Research + Retention

Cubicle to CEO

Ellen Yin

Entrepreneurship, Business, Marketing

5.0 • 580 Ratings

🗓️ 11 September 2023

⏱️ 46 minutes

🔗️ Recording | iTunes | RSS

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Summary

This is our final week of featuring gems from past guests before we resume our regular Monday case study interviews. We’ve compiled the “best of” pitching, lead generation, conversions, and customer feedback advice into four themed roundups. This fourth and final roundup in the series features 7 must-try customer feedback tips; I’ll introduce each soundbite with the name of the guest and the original episode number and title it was pulled from, in case you want to go back and listen to the full conversation. The clickable links to all referenced episodes will also be listed in the show notes below for your convenience. View the transcript for this episode at: https://otter.ai/u/W5VEs7jRRFPM5BWvgNNVwPxODx0?utm_source=copy_url Thank you to our sponsor: Try the #1 all-in-one E-commerce platform: Shopify! Sign up for a one dollar per month trial period at shopify.com/ellen Links mentioned in this episode: We are in the top 35 of Feedspot's 'Best Bootstrapped Podcast Shows'! Check out the full list here: https://podcasts.feedspot.com/bootstrap_podcasts/?feedid=5647420 'Best Of' Pitching Roundup: 10 Tips To Pitch Yourself For ANYTHING: https://link.chtbl.com/sllNCKMT 'Best Of' Lead Generation: 6 Unique Ways to Get High Quality Leads: https://link.chtbl.com/dbjNLFH1 'Best Of' Conversion Tips: Increase Your Sales w/ These 6 Strategies: https://link.chtbl.com/AYNw_c2w Repurposing Client Results: Building A Million Dollar Business From This 3 Step Testimonial Strategy: https://link.chtbl.com/axwvhnib She Walked Away From 17K Followers + Made 40% More Revenue With This Referral Strategy: https://link.chtbl.com/kDwMbBOT Save a Launch That's Flopping In the Final 48 Hours: https://link.chtbl.com/sz9pGpM_ How This Neurodivergent Artist Increased Her Income From $250 to $10K/Month With An Online Course About Cooking Chinese Food: https://link.chtbl.com/O9E_LCqz The Exact Video Ad Strategies Harmon Brothers Used To Grow Lume’s Sales From $1.5 Million to $23 Million In One Year: https://link.chtbl.com/thwVnQLt Increasing Program Enrollment by Over 200%: What Educators and Course Creators Can Learn From The CEO of Girls Who Code: https://link.chtbl.com/smurFvFb $1M/Year With 1 Offer: Boost Your Sales With Bundling: https://link.chtbl.com/khQpUM3W Iconic business leaders all have their own unique genius. Take this quick 10 question quiz to uncover your specific CEO style advantage: https://ellenyin.com/quiz If you enjoyed today's... Learn more about your ad choices. Visit megaphone.fm/adchoices

Transcript

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0:00.0	You're listening to Kivocalda CEO, episode 2.11. This is our final week of featuring gems from past
0:06.4	guests before we resume our regular Monday case study interviews. We've compiled the best of
0:11.9	pitching, lead generation conversions, and customer feedback advice into four themed roundups.
0:17.6	This fourth and final roundup in the series features seven must-try customer
0:23.0	feedback tips. I'll introduce each soundbite with the name of the guest and the original
0:27.3	episode number and title it was pulled from. In case you want to go back and listen to the full
0:31.5	conversation. The clickable links to all referenced episodes will also be listed in the show notes
0:36.7	below for your convenience.
0:41.4	Welcome to Cubicle to CEO, the podcast. I'm your host, Ellen Yin. I quit my job without a
0:47.5	backup plan and bootstrapped my first $300 freelance project into $2 million in revenue by age 28.
0:56.0	On this show, you'll hear weekly case study interviews with leading entrepreneurs and CEOs who share one specific strategy that
1:01.7	successfully grew their business revenue. Skip the expensive and time-consuming learning curve
1:06.8	of testing everything yourself by borrowing what actually works from the best and brightest
1:11.7	mentors. You'll also get a front row seat to my founder's journey through transparent
1:16.5	income reports and behind the business solo episodes. Subscribe now so we can grow together
1:21.8	every Monday. Tip number one is from Amanda Walker, episode 196, repurposing client results, building a million
1:35.3	dollar business from this three-step testimonial strategy.
1:39.7	Step two is all about creating and curating client testimonials.
1:43.8	I'm going to quote you again because you shared some great insight even ahead of this
1:47.9	interview that really got me thinking.
1:49.6	You said create opportunities to identify benchmarks and milestones and collect those results.
1:57.5	And what I love about what you shared here, it wasn't even like notice or start
	...

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