4.9 • 1.1K Ratings
🗓️ 28 March 2022
⏱️ 83 minutes
🧾️ Download transcript
Katie Kath is a Partner at Jkath Design Build + Reinvent. She joins to talk about client and employee retention.
Where to find our guest:
https://www.instagram.com/jkath_designbuild/
Episode brought to you by:
https://www.durationmillwork.com/
https://podcast.renorun.com/moderncraftsman
The Modern Craftsman
https://www.instagram.com/the.moderncraftsman/
Where to find our hosts:
Nick Schiffer
https://www.instagram.com/nsbuilders/
https://bit.ly/nsbuildersyoutube
Tyler Grace
https://www.instagram.com/trghomeconcepts/
Podcast Produced By:
Motif Media
https://www.instagram.com/motifmediaco/
Music:
"Dessert" by Nate Gusakov
Click on a timestamp to play from that location
0:00.0 | Hello, hey, how are you? I'm well. How are you? Another good Monday. Another beautiful beautiful Monday. It is beautiful, isn't it? Oh, I saw you last week. You saw me last. Oh, yeah, JLC. Oh, yeah, it was so nice catching up. Yeah, it was. I'm excited to find out what we talk about. |
0:25.0 | Just so everyone knows we are recording this pre JLC. We're pretending. No, seriously, what do we got on the podcast today? We got Katie from JK. |
0:39.0 | Oops. I don't know. It sounded like your audio just dropped out. Let's do that again, then. |
0:48.0 | Because I want to get that fixed. Yeah, J. Cash. Designed. I'm just going to definitely talk. Hello, Tyler. Hey, what's up? I'm good. How are you? Nothing. Just reminiscing about how nice it was to see you last week. Oh, I can't wait to find out what we thought last week in the future in the future. |
1:16.0 | Yeah, JLC. Yeah, well, if you guys, well, I was going to I was going to plug JLC, but we just went. So hopefully we see a bunch of we have seen a bunch of you guys there. Hopefully we saw a bunch of you. Yeah, if you guys did not make it to JLC, we are going to be at the Cape Cod lumber build on expo April 14 in Randolph. |
1:42.0 | You can sign up right on, even if you just Google Cape Cod lumber company, they have a tab that you can sign up. It's free. You can sign up for our talk as well. But I think we're about three weeks out. They say, yeah. |
1:56.0 | Yeah, it's Cape Cod lumber.com slash build dash on dash expo dash 22 or 2022. But yeah, like Tyler said, it's free 12 o'clock to 7 p.m. in Randolph, April 14th. |
2:11.0 | We're going to be presenting there. Sean Van Dyke, Gary Stregler, my garden and the folks from married with a business, but you can check out that full schedule on our website. Hope to see you guys there. |
2:23.0 | If we had not already seen you at JLC, yeah, it's going to be fun time. |
2:29.0 | To who'd we have on today? |
2:31.0 | We have Katie Caff from J type design build and reinvent. |
2:37.0 | I'm not going to lie. I thought it was Kathy Caff the whole time you sent that to me. |
2:45.0 | Kathy Caff and then you said Katie and I was like, OK, that's better. |
2:52.0 | So Katie joins us. We really talk about something that we're all facing right now employee retention. |
3:01.0 | We're talking about client retention, but also I think the general consensus is that, you know, a lot of us are business owners. |
3:10.0 | And we struggle to realize that everything is going to be a constant change. |
3:16.0 | And we are so hyper critical when someone leaves, you know, whether they quit or if we have to fire someone or even when we're hiring someone, how that can change the company so so quickly. |
3:31.0 | And, you know, and like I said, we're oftentimes too critical of those moments thinking that because someone left, we're doing something wrong and we dig into that. |
3:41.0 | Yeah, I feel like my biggest takeaway was just this kind of eye opening that as business owners, small business owners, so many of our decisions and reactions and feelings are based on emotions and not actual business practices. |
4:01.0 | So I think, you know, a lot of us would be far better off just on a daily basis, you know, if a lot of our decisions and reactions to situations were just from a business mindset rather than from a personal mindset, but it's just tough because we're in it. |
4:18.0 | You know, we're around everyone. We're around every decision and we're emotionally attached to everything. |
4:26.0 | Yeah, it's a good conversation. |
... |
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