#209: Data and the Citizen Experience with Jerry Power, I3 Systems
The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
The Agile Brand
4.9 • 113 Ratings
🗓️ 14 January 2022
⏱️ 29 minutes
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| 0:00.0 | Hi, this is Greg Kielstrom. Welcome to season three of the Agile World, where we discuss customer |
| 0:06.4 | employee experience, organizational and workforce transformation, and how business can adapt and |
| 0:11.5 | continually improve at an Agile age. The Agile World podcast is brought to you by tech systems, |
| 0:17.0 | an industry leader in full stack technology services, talent services, and real world application. |
| 0:22.8 | For more information, go to techsystems.com. To read more about the topics discussed in the show, |
| 0:28.4 | you can go to my website at theagile.world and read my latest articles or get a copy of my latest |
| 0:33.6 | book, The Agile Workforce, now available on Amazon and other retailers. My name is Greg Kielstrom, |
| 0:38.6 | and I'm the host of the Agile World podcast. Today, we're going to talk about the citizen experience |
| 0:43.4 | and how a more holistic view of data utilizing the Internet of Things or IoT can improve how the |
| 0:50.1 | public sector is able to provide services and a better experience to individuals. To help me discuss |
| 0:55.4 | this topic, I'd like to welcome Jerry Power, CEO of i3 Systems and co-founder of the i3 consortium. |
| 1:02.4 | Jerry, welcome to the show. Thanks, Greg. I'm delighted to be here. |
| 1:06.8 | Great. Well, yeah, let's get started by giving the audience a little background on who you are and |
| 1:12.1 | and what i3 systems does. So why don't you tell us a little bit about how you got into the space |
| 1:17.3 | who i3 systems works with and what you do? Sure. Well, the idea of i3 actually began as an |
| 1:25.2 | academic research project at USC University of Southern California. We were investigating sort of |
| 1:34.3 | the inhibitors and accelerators of the data market. And what we did was we found that there were |
| 1:40.7 | some key issues that were not being addressed that needed to be thought about for data to go |
| 1:46.9 | mainstream, things like in the area of data governance, privacy security. These, and these are |
| 1:52.8 | things that people are talking about now, but when we were doing the research, there was not much |
| 1:57.6 | conversation. What we did was something kind of interesting and that we documented our findings |
| 2:04.0 | as a set of requirements. Here's what's needed to enable the market to take off and flourish. |
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