4.8 • 5.9K Ratings
🗓️ 29 October 2021
⏱️ 55 minutes
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0:00.0 | BBC Sounds, Music, Radio, Podcasts. |
0:04.6 | Have you ever worked in a coffee shop? |
0:06.7 | Yes I have. |
0:07.7 | I have, yes. |
0:08.7 | Yeah. |
0:09.7 | Yeah, and people used to come back and complain about the most insane things. |
0:13.9 | The milk is not frothy enough, was the main one. |
0:17.4 | And this was years ago, Jim. |
0:19.8 | Frothy coffee was only invented, didn't it? |
0:21.4 | Oh, yeah, no, this was a long time ago. |
0:23.9 | And I remember there was one whole week where the coffee wasn't frothy. |
0:27.5 | And Nina, people just get so ticky. |
0:30.2 | And then the manager came down from head office and explained that it's because |
0:35.2 | at a particular time of year, the milk of a cow just doesn't have as much. |
0:41.4 | Frothy? |
0:42.4 | Frothy? |
0:43.4 | And fat or something. |
0:45.3 | And could we pass this knowledge on to the customers? |
0:47.4 | And you try explaining to 56 really irate commuters in Earl's court that there's a time of |
0:54.4 | year that udders aren't quite frothy enough. |
0:58.0 | They're not up to maximum froth at the moment. |
1:00.1 | Just be patient and wait for the froth to come back. |
... |
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