When I travel and meet people in our businesses around the world,

they prepare to host me, to educate me,

show me their operations.

And I write notes back to everybody.

I read a letter back.

I'll come back and write 60 or 70 or 80 letters after a trip.

It's important to me that I make sure people understand

that I was paying attention and I really do value what they do.

It's so obvious it almost goes without saying, but if you want to be a great leader, you've got to listen to your people.

But what's not so obvious is that just listening isn't

always enough. Welcome to How Leaders Lead. I'm David Novak, and every week I have conversations

with the very best leaders in the world to help you become the best leader you can be. My guest today is

Mike Worth, chairman and CEO of Chevron.

Now, get this, Mike has worked at Chevron for 42 years. He's an engineer by trade,

so it's not surprising that he's approached his career as a problem solve. And he knows one of

the best ways to solve problems is by listening to others.

In today's conversation, you'll get inspired to tap into the wisdom of the people around you,

and you'll discover something about listening that most people miss.

You've got to show people your paying attention.

Let's jump in and see how it's done.

Here's my conversation with my good friend and soon to be yours, Mike Worth. Mike, you're a really big, strong guy, but I got to ask

you, how long do you think you'd last as a roughneck?

...