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Hustle Humbly Podcast

206: Why Agents Get a Bad Rep

Hustle Humbly Podcast

Alissa Jenkins & Katy Caldwell

Entrepreneurship, Business

4.9914 Ratings

🗓️ 17 July 2023

⏱️ 62 minutes

🧾️ Download transcript

Summary

Let's be honest… real estate agents don't always have the best reputation. 😬

And while that can feel frustrating (especially when you're doing everything right), the truth is—there are real reasons behind it.

This episode was sparked by a listener who said 80% of agents they encounter don't answer calls, texts, or emails… even when they're trying to BUY a house. Yikes.

So today, we're breaking down exactly why agents get a bad reputation—and more importantly, how to make sure YOU are never one of them.

Here's what we cover:

- Why the low barrier to entry creates inconsistent professionalism  
- The real impact of agents not answering calls, texts, and emails  
- How poor communication loses deals (and trust)  
- Misleading listing descriptions and "over-marketing" homes  
- What it means to "buy a listing" (and why it backfires)  
- Why overpromising leads to unhappy clients and expired listings  
- The dangers of being too desperate for business  
- How pressure tactics create buyer's remorse  
- Why explaining the process (finances, timelines, expectations) matters  
- The importance of setting boundaries and being "the boss" with clients  
- How social media can create a false image of the industry  
- Flashy marketing vs actual client service  
- Why oversharing numbers can hurt perception (and what actually builds trust)  
- How lack of experience—and lack of effort—both damage credibility  
- The importance of systems, processes, and professionalism  

*"The easiest way to be professional? Just answer your phone."* :contentReference[oaicite:0]{index=0}

At the end of the day, your reputation isn't built on what you post—it's built on how you show up for your clients.

Leave us a review at http://ratethispodcast.com/hustlehumbly  

Get your FREE Database Template: http://hustlehumblypodcast.com/starthere  

Email Templates 101: http://emailtemplates101.com  

Agent Systems 101: http://agentsystems101.com  

All Resources: http://hustlehumblypodcast.com  

Submit your topic ideas and toasts to Team@HustleHumblyPodcast.com  

Music:  
Straight A's by Connor Price → https://connorprice.shop/  
The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life  
Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one  

Transcript

Click on a timestamp to play from that location

0:00.0

There are plenty of seasoned agents out there making us look bad.

0:05.7

Honestly, think my bossiness is sometimes what has made me good in this field.

0:10.6

Yeah.

0:12.2

And I understand that every day that my seller comes home, they see my picture in the yard.

0:17.7

And they're like, it's her fault.

0:19.7

It's not selling.

0:20.3

It's not selling. It's not selling.

0:22.9

I feel like realtors post a lot about how much they drink and socialize.

0:29.4

Right.

0:30.9

I don't know.

0:31.6

What's a generic name?

0:33.1

I don't know.

0:34.0

Joe Smith.

0:36.1

Hi, y'all.

0:37.0

Welcome to Hustle Humbly.

0:38.1

It's Alyssa and Katie, and we are two top-producing realtors in the Baton Rouge market.

0:42.1

We work for two different companies where we should be competitors, but we have chosen

0:45.5

community over competition.

0:47.1

The goal of our podcast is to encourage you to find your own way in business.

0:50.8

So stop comparing yourself and start embracing your strengths.

0:54.6

Okay, hi, Alyssa. It's episode 206. We're just a little bit rusty today. Like, we're going to

1:01.7

try to knock the dust off. We took a week off of recording. We are going to talk today about why

...

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