206: Why Agents Get a Bad Rep
Hustle Humbly Podcast
Alissa Jenkins & Katy Caldwell
4.9 • 914 Ratings
🗓️ 17 July 2023
⏱️ 62 minutes
🧾️ Download transcript
Summary
Let's be honest… real estate agents don't always have the best reputation. 😬
And while that can feel frustrating (especially when you're doing everything right), the truth is—there are real reasons behind it.
This episode was sparked by a listener who said 80% of agents they encounter don't answer calls, texts, or emails… even when they're trying to BUY a house. Yikes.
So today, we're breaking down exactly why agents get a bad reputation—and more importantly, how to make sure YOU are never one of them.
Here's what we cover:
- Why the low barrier to entry creates inconsistent professionalism
- The real impact of agents not answering calls, texts, and emails
- How poor communication loses deals (and trust)
- Misleading listing descriptions and "over-marketing" homes
- What it means to "buy a listing" (and why it backfires)
- Why overpromising leads to unhappy clients and expired listings
- The dangers of being too desperate for business
- How pressure tactics create buyer's remorse
- Why explaining the process (finances, timelines, expectations) matters
- The importance of setting boundaries and being "the boss" with clients
- How social media can create a false image of the industry
- Flashy marketing vs actual client service
- Why oversharing numbers can hurt perception (and what actually builds trust)
- How lack of experience—and lack of effort—both damage credibility
- The importance of systems, processes, and professionalism
*"The easiest way to be professional? Just answer your phone."* :contentReference[oaicite:0]{index=0}
At the end of the day, your reputation isn't built on what you post—it's built on how you show up for your clients.
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Music:
Straight A's by Connor Price → https://connorprice.shop/
The Good Life by Summer Kennedy → https://soundcloud.com/summerkennedy/the-good-life
Be The One by Matrika → https://uppbeat.io/t/matrika/be-the-one
Transcript
Click on a timestamp to play from that location
| 0:00.0 | There are plenty of seasoned agents out there making us look bad. |
| 0:05.7 | Honestly, think my bossiness is sometimes what has made me good in this field. |
| 0:10.6 | Yeah. |
| 0:12.2 | And I understand that every day that my seller comes home, they see my picture in the yard. |
| 0:17.7 | And they're like, it's her fault. |
| 0:19.7 | It's not selling. |
| 0:20.3 | It's not selling. It's not selling. |
| 0:22.9 | I feel like realtors post a lot about how much they drink and socialize. |
| 0:29.4 | Right. |
| 0:30.9 | I don't know. |
| 0:31.6 | What's a generic name? |
| 0:33.1 | I don't know. |
| 0:34.0 | Joe Smith. |
| 0:36.1 | Hi, y'all. |
| 0:37.0 | Welcome to Hustle Humbly. |
| 0:38.1 | It's Alyssa and Katie, and we are two top-producing realtors in the Baton Rouge market. |
| 0:42.1 | We work for two different companies where we should be competitors, but we have chosen |
| 0:45.5 | community over competition. |
| 0:47.1 | The goal of our podcast is to encourage you to find your own way in business. |
| 0:50.8 | So stop comparing yourself and start embracing your strengths. |
| 0:54.6 | Okay, hi, Alyssa. It's episode 206. We're just a little bit rusty today. Like, we're going to |
| 1:01.7 | try to knock the dust off. We took a week off of recording. We are going to talk today about why |
... |
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