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Boop okay. Welcome everybody. I really appreciate you all. Take a time out of your busy day to come chat with us.

We wanted to do this live and talk about survey results.

As I said in this little pre-show thing... and talk about survey results.

As I said in this little pre-show thing,

every year, every two years, definitely between every arc,

we ask you guys how we're doing on stuff.

Just a general two, three minute survey. Sometimes it's more

detailed this year was just to kind of get our finger on the pulse and boy we were off the pulse. I really appreciate the honesty, honest, honestly, I really appreciate the

honesty because there was some stuff, while hard to read, it's definitely true.

And if we're being honest with ourselves and want to improve,

we've dropped the ball in a few key areas. And we wanted to talk to you guys about that

tonight and let's say you're new because this will probably go up in the the main

feed if you just jumped on and you have no idea what we're talking about obviously we've been doing

...