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Side Hustle School

#2001 - Failure Friday: “Don’t let customers pay after services have been rendered…”

Side Hustle School

Chris Guillebeau

Business, Side Hustle, Small Business, Careers, Entrepreneurship,, Entrepreneurship

4.73.3K Ratings

🗓️ 24 June 2022

⏱️ 8 minutes

🧾️ Download transcript

Summary

In this week’s Failure Friday segment, we hear from the owner of a tutoring business. After getting paid for a successful session, she encounters the frustration of a credit card chargeback.

Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.

Show notes: SideHustleSchool.com

Email: team@sidehustleschool.com

Be on the show: SideHustleSchool.com/questions

Connect on Twitter: @chrisguillebeau

Connect on Instagram: @193countries

Visit Chris's main site: ChrisGuillebeau.com

If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes. 😎 🙏🏼 

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Side Hustle School features a new episode EVERY DAY, featuring detailed case studies of people who earn extra money without quitting their job. This year, the show includes free guided lessons and listener Q&A several days each week.


Show notes: SideHustleSchool.com

Email: team@sidehustleschool.com

Be on the show: SideHustleSchool.com/questions

Connect on Instagram: @193countries

Visit Chris's main site: ChrisGuillebeau.com

Read A Year of Mental Health: yearofmentalhealth.com


If you're enjoying the show, please pass it along! It's free and has been published every single day since January 1, 2017. We're also very grateful for your five-star ratings—it shows that people are listening and looking forward to new episodes. 😎 🙏🏼 


Hosted on Acast. See acast.com/privacy for more information.

Transcript

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0:00.0

Hey there, what's up? Welcome to Side of Soul School. Thanks for tuning in today. This is episode

0:13.1

2000 and 1. That's right. Yesterday we crossed over episode 2000 and surprise, surprise. Here

0:20.5

we are still going. Episode 2001. Thank you so much for your support. Thank you for listening.

0:25.4

Thanks for being awesome and amazing. I continue to be so excited to make this podcast for you every

0:30.9

single day. And so without further ado, let's jump into today's episode. That's right. We get to it

0:36.6

quickly because I respect your time. And the episode today follows our failure Friday segment.

0:42.3

This is a collection of short stories about mistakes, missteps, disasters, all the things that go wrong.

0:47.6

Now of course we're talking about lots of success stories as we go a long week by week, but I also

0:52.6

want you to understand that things go wrong too. Right. And it's all part of it. So these stories

0:57.4

have varied quite a lot, but they often begin with an idea or an assumption and then that assumption

1:01.8

meets reality and then what does the person do? How do they navigate that and choose to move forward?

1:06.5

So today's short story features Jessica Bonner. She is the owner of four other prizes. For other

1:12.8

prizes is a tutoring business based in Birmingham, Alabama. Jessica had gotten off to a good start.

1:17.7

Always going well until she received a frustrating chargeback after what she thought was a successful

1:23.3

tutoring session with services rendered in full. So just imagine you perform a service, you give a

1:29.4

lot of your time and energy, your expertise, you get paid, which is how it's supposed to work. But

1:34.0

then a few days later or sometimes a few weeks later, you realize you haven't actually been paid. Your

1:38.9

money has been taken away by the credit card company in response to a chargeback request. So that's

1:44.4

no fun. Let's hear from Jessica about how the whole thing went down as well as what she learned.

1:48.9

I'll come back at the end with a quick wrap up.

2:00.4

Hello, my name is Jessica Bonner and my side hustle is named for the prizes consulting,

2:06.6

which is a tutoring and exam prep coaching business, specializing in tutoring in the areas of

...

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