for contacting support. Please note that this call is recorded for training and

coaching purposes. Please stay on the line while we connect you with the next

available agent.

Thank you for contacting and we will read support. This is Simeon, how am I supposed to do today?

Yeah, hi Simeon. I unfortunately have a very big problem with a canceled

order that on my end was not of my oblige and the restaurant it assured me thank you several times

of its cancelage but Uber had originally said I would not be refunded and then they guarantee

the refund but would not send me an email yet regarding they said the email was coming

and now I'm being told by Uber I'm not getting the refund again. It's very

confusing but upsetting. I ordered from this place every single week and they cancelled it

because they were out of the items and now I have no money. I don't have a job at the moment.

Okay so basically you're gone because there are those consoles and you will start for that

conversation on my card. Yes sir.

Please sir, I want you to apologize that you are not trying to be with our services

but I can assure you I will pay to look into your accounts. Okay. Thank you.

You're welcome. Is it a freezer for your new parent please?

Atlas Oaken, ALEZ. Yes.

Thank you.

Thanks.

Yes sir.

Please see.

By the way, other than this email, how was your day going so far?

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